This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While making a left turn, the steering failed. The consumer was able to maintain control of the vehicle, and drove it to a repair shop. The mechanic determined that the left arm seal on the rack and pinion steering needed to be replaced due to a worn out part. It was determined that there was a problem during the new vehicle warranty that was apparently repaired by fox valley Mercedes. The consumer could not control the vehicle with all his strength. The technician determined that the left arm of the rack had a spontaneous seal failure, rendering the vehicle unsteerable and not controllable.
- Galena, IL, USA
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- Galena, IL, USA