10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 137,500 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
fuel system problem
Helpful websites
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A D V E R T I S E M E N T S
I got in touch with Mercedes-Benz dealership in Westminster, CO, when I started smelling gas in my car cabin. The lady I spoke with told me that she would look into the issue and see if there was a recall and get back with me. She never called me back. After 3 weeks, the smell was so bad, that I was gagging in my car and had to drive with the windows open. I called the dealership again and they told me there was a warranty extension, but not a recall. I took the car in, they fixed the leaking gas tank that issue as well as an oil gasket and rear brakes (I had to pay for those). When I came to pick up the car, it was outside, not inside, as normal. In addition, the service rep was on a call with someone, and did not talk with me at all about the repairs. I got it to the car and it still smelled. I thought that the smell might dissipate over a few days. After several weeks, the smell did not go away, and seemed worse. I called them up and took the car back in. The service rep told me that the gas had leaked into the underlayment of the car and was actually deteriorating the car. He also told me to not "smoke in that car." However, Mercedes-Benz is refusing to repair the damage caused by the leaking gas. Not only is there a danger of explosion (hence the don't smoke), but also the inhalation on the gas fumes. I am livid, especially since I know they've replaced back seats for others. Is this because I am female?
- Stacey S., Thornton, CO, US