This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My complaint is against Mercedes-Benz, usa for their failure to inform me of the substantive defects and recalls at the time of my purchase of the 2006 Mercedes C280; VIN [xxx]. on April 24, 2009, I engaged in a contract with Mercedes Benz financial services for the purchase of the above 2006 C-280. I was never informed of the serious defects on the vehicle. I was never given an opportunity to make an informed decision. Hence, the business practice of Mercedes Benz and or it's dealership was deceptive. It is hard to imagine that anyone, let alone myself, whose medical impairment of fear, anxiety and panic disorder (ada act) would purchase a vehicle with full knowledge of the risk factors involved; during and prior to the purchase, pursuant to: A). report date:December 3, 2011 at 07:19 am mfr's report date: Dec 15, 2005...NHTSA campaign id number: 05V560000..component: (air bags)... consequence: In the event of a crash, an occupant may not be properly restrained which could (result in injuries).. dealers will install a new air bag inflater module free of charge Mercedes-Benz recall no. 2006020005. The recall began on March 15, 2006. B). December 3, 2011 (NHTSA campaign id number): 08V303000...(component): Electrical system.... Mercedes-Benz recall no. 2008 070001 thank you for conducting an investigation on my complaint.[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Our vehicle has had numerous problems despite maintenance in accordance with the manufacturer's warranty. Specifically we've had a number of warranty defects including: - windshield fluid clogging - sunroof motor repair - door locking mechanism failure - battery/engine failure while driving - cracked keys - radio failure - seat adjustment knob falling off (2X) - center console breakage - rear view mirror dimming problems the most disturbing issue to date was the car recently shutting down power while my husband was driving home on a major freeway. He lost power steering and power brakes and had to maneuver the vehicle off the road on the freeway.
: the contact stated while traveling various speeds, there was a knocking sound coming from the engine compartment. The dealership was unable to duplicate the problem. The brake pedal shakes while depressed. The dealership determined this was normal operating conditions.
- Freehold, NJ, USA
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- Coral Springs, FL, USA