This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Mercedes Benz Clk350. The contact stated that the front driver seat headrest air bag exploded while driving, as a result, the contact sustained loss of hearing in her left ear that required medical attention. The contact stated that the vehicle's sos system alerted her of a failure and a tow truck was sent to the scene. The vehicle was towed to rbm of alpharetta (345 mcfarland pkwy, alpharetta, ga 30004) however the failure had not been diagnosed as the dealer was waiting for the manufacturer to advise and send a field inspector to the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.
- Alpharetta, GA, USA
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- Alpharetta, GA, USA