The contact owns a 2007 Mercedes Benz Clk350. The contact stated the bonding between the glass panel and the sliding roof frame deteriorated which resulted in the two parts separating. The contact spoke to the local dealer Mercedes-Benz of long beach (2300 E spring St, signal hill, ca 90755, (562) 374-7759) where it explained over the phone that the dealer was not going to service the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the dealer had to repair the recall. The failure mileage was approximately 200,835.

- Carson, CA, USA

While driving on the interstate my sun roof glass blew off of the vehicle. It was not open at the time. I immediately pulled over to see if anyone was hit. I did not see anyone. Mercedes Benz does not seem to be concerned that this could have been a fatality if anyone would have been hit, or swerved to avoid an accident. My vehicle is currently at a Mercedes dealership and I have also contacted my insurance company. This needs to be elevated to assure that this type of situation does not happen again. This is a product liability situation and this should be noted somewhere.

- San Antonio, TX, USA