This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Mercedes clk350 VIN [xxx]- the passenger seat and driver seat when released to allow a rear passenger out of the car causes the head rest to automatically descend and can trap the rear occupants hand in place as it did with a 10 year child in my car. The control to raise the headrest is disabled when the seat is in this position thereby not allowing any method to release the trapped hand. I spoke with Mercedes this morning and they acknowledge that this is how it is designed and there is nothing wrong with it but would tell their engineers. Obviously this is a dangerous situation since everyone needs to use the front seat to assist themselves when exiting the vehicle. Updated 07/16/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Livingston, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Livingston, NJ, USA