Print this page

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,067 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz CLA250 miscellaneous problems

miscellaneous problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2016 Mercedes-Benz CLA250:

Unsubscribe any time. We don't sell/share your email.

2016 Mercedes-Benz CLA250 Owner Comments

problem #15

Feb 012024

CLA250

  • miles

A D V E R T I S E M E N T S

Mercedes CLA 250 2016 rear differential breakdown Making noise

- Skokie, IL, USA

problem #14

Sep 252023

CLA250

  • miles
I HAVE 2 MECEDES WITH THE SAME ISSUE PER MERCEDES BENZ OF USA INSPECTION CAUSING ENGINE LIGHT TO BE TRIGGERED PER DIAGNOSIS TESTING RAN ON BOTH CARS. 2015 VIN [XXXXX] GLA 250 4 MATIC-P052E71 2016 VIN [XXXXX0 2013 CLA 250 MATIC -P052E71 I WAS TOLD BY A MERCEDES SERVICES ADVISIOR THAT BOTH CARS HAVE THE SAME ENGINE FOR A 2015GLA AND A 2016 CLA - BOTH Due to both cars stalling in traffic on multiple time when driving I took both to the shop to run further testing to discover both had the same engine light trigger which is the CRANKSHAFT (AKA) OIL SEPERATOR (AKA)INTAKE TUBE DUE TO THIS BOTH CARS HAVE SUFFERED AN ISSUE WHEN TAKING EMMISSION TEST - MERCEDES DIGNOSIS TESTING CODES -P052E71 - CRANKSHAFT VENILATION MALFUNCTION - CAR WILL NOT PASS EMMISSION TEST AND THIS PART DEFECTS ALSO CAUSES CAR TO STALL THAT CAN POSSIBLE CAUSE ACCIDENT THIS PART COMPLETE REPAIR COULD COST UP TO $2500-$3000 FOR PARTS AND LABOR PART NUMBER -270-090-07-00 (CRANKSHAFT) THE ENGINE LIGHT ISSUE TRIGGERED BY CRANKSHAFT AND WILL NOT PASS EMMISSION TESTING DUE TO THIS Description of this part below: Crankcase Ventilation is the process of venting or removing blow-by from an engine's crankcase to prevent excessive pressure build-up within the engine. Blow-by gases are mixed with oil mist and other contaminants that can harm an engine's internal components and contaminate the environment. How does the crankshaft ventilation work- When the vehicle is moving, airflow across the open end of the tube creates suction (a "draught" or draft) that pulls gases out of the crankcase. To prevent too much vacuum being created, the blow-by gases are replaced by fresh air using a device called a breather. The breather is often located in the oil cap the engine misfires, you may have trouble getting your vehicle up to speed. Misfires often happen when your vehicle is under load while accelerating. This can result in slow or sluggish acceleration or a jerking motion while pressing down on acc

- Atlanta , GA, USA

problem #13

Jan 082024

CLA250

  • miles
There is a service recall campaign for my model car but dealer/mercedes usa doesn't have the recall linking my car to it from my VIN. Campaign number is P-RC-2021070010. It is to replace the front stationary sunroof panel because it may not have been bonded correctly and could fly off and hit someone. My vehicle did have this same part rattle in 2017 during a cross-country trip.

- Parrish, FL, USA

problem #12

Jan 152023

CLA250

  • miles

A D V E R T I S E M E N T S

Inside the car smells gas either idle or running. Dashboard lights flactuate and sometimes the gas gage doesn't show how much fuel you have left. Command system shuts off after 3 mins even the engine is on. But mainly, the gas smell in the car. Have trouble breathing at times and I don't haveany underlying condition.

- Buckeye, AZ, USA

problem #11

Jan 052023

CLA250

  • miles
P052E: Positive Crankcase Ventilation Regulator Valve Performance. It is available for inspection upon request. It was a problem that was confirmed by two independent service centers. It first appeared at around 30k miles, then the engine light disappeared. At around 40k, it starts to intermittently appears and disappears, most of the time the engine light was off, my mechanics checked at it, said it was not uncommon to see this problem with Mercedes and said it won't affect driving. At around 50k it starts to appear more often, still intermittently. I got a second opinion with another mechanics, was told again that he saw this happening commonly with Mercedes. Crankcase alone cannot be replaced, I'll need to replace the whole thing which part cost 750+, with 1200+ labor at an independent service center, and the local mercedes dealer quote double the price.

- Fairfield, CT, USA

Search CarComplaints.com for these popular complaint phrases...

problem #10

Sep 242022

CLA250

  • miles
I was driving on the street and lost power, I looked down and saw a red transmission message and noticed that my vehicle was in neutral. I hurried, and stepped on the break and put my car in drive. I drove 5 minutes to my destination. A few hours later, as I was leaving my destination, my car did the same thing. I lost power, the red transmission light popped up and my car was in neutral. I noticed it once a few months ago and thought it was minor. As I reflect, I have had a few instances where I was driving and my acceleration was off. I took the streets to the mechanic today and they stated that they could not find anything wrong with the car.

- Van Nuys, CA, USA

problem #9

Feb 242022

CLA250

  • miles

A D V E R T I S E M E N T S

The panoramic sunroof failed to close after it was opened. I attempted to close the sunroof after use and it stayed open. This is concerning as debris could have flown into the car and impaired operation. Another concern is the short-circuiting/fire risk of the internal wiring and components in the event of rain. We took the car to the dealership where an associate told us that this is a common problem with CLA class cars. This was the only inspection of the car thus far. There were no messages or warnings prior to the failure.

- Duluth, GA, USA

problem #8

Jun 012019

CLA250

  • miles
My radio completely turned off & the whole colonization system is shut down. I cannot control anything like changing the time or lights in my car & I have no working screen. The screen is completely black & nothing turns on or works. It randomly turned off one day & hasn-??t come back on. I took it to the dealership & they want me to pay $2,500 to get it fixed. I did not cause this issue, the car itself caused this. I do not think I should have to pay for something I did not cause.

- Murphy, TX, USA

problem #7

May 222021

CLA250

  • miles
Automatic start /stop failed on highway car would not move, almost caused an accident. This has been repaired twice and now it has happened again. CLIENT STATES VEHICLE CUTS OFF AT IDLE Cause:. Correction: 540650 ON-BOARD POWER SUPPLY VOLTAGE MAINTAIN (WHEN CHECKING/ TESTING AND TROUBLESHOOTING) Tech Number: 20 Labor Type: WNC8 541011 PERFORM QUICK TEST Tech Number: 20 Labor Type: WNC8 275002 REPLACE ELECTROHYDRAULIC CONTROLLER UNIT OF DUAL-CLUTCHTRANSMISSION Tech Number: 20 Labor Type: WNC8 272388 REPLACE CONTROL UNIT OF DUAL- CLUTCH TRANSMISSION (ELECTROHYDRAULIC CONTROLLER UNIT REMOVED) ON VEH. WITH Tech Number: 20 Labor Type: WNC8 540991 PROGRAM AND CODE CONTROL UNIT.................... (AFTER QUICK TEST) Tech Number: 20 Labor Type: WNC8 271254 CHECK/CORRECT OIL LEVEL OF DUAL-CLUTCH TRANSMISSION (AFTER LEAK TEST) Tech Number: 20 Labor Type: WNC8 271048 ADAPTATION PERFORM (AFTER REPAIRS)

- Trenton, NJ, USA

problem #6

Aug 092019

CLA250 4-cyl

  • 29,000 miles
Unknown accelerated out of driveway, turning left. Collision with object deemed vehicle total loss. No airbag deployed, front end collision.

- Bloomington, IL, USA

problem #5

Jan 012020

CLA250

  • 31,000 miles

A D V E R T I S E M E N T S

Automatic engaging of emergency break while driving or stationary together with signals of collision prevention assistant plus inoperative and two other errors (in pictures). Car was bought recently bought and delivered to me on January 1st, 2020. It has been taken back to dealer twice for same errors. It was replaced the battery twice as dealer indicated it had to do with auxiliary battery malfunctioning which was also another error showing in the panel.

- Miami, FL, USA

problem #4

Dec 062019

CLA250

  • miles
I purchased the vehicle January 2019, the vehicle was running smooth for a couple months. Now it is January 2020 and between the months of September and now I have been to Mercedes about 4 times. The car doesn't reverse sometimes while I am driving. The words 'car cannot reverse' comes up on the dashboard. I couldn't use the heat in November due to a gas smell coming in the car. Sometimes I will be in gear 3 and the car will change to gear 5 on its own. As of right now there is a burning smell surrounding the vehicle when you are done driving it.

- Brooklyn, NY, USA

problem #3

Nov 082018

CLA250

  • 37,000 miles
I leased this vehicle end of September 2016 but have replaced tires 6 times within last two years due to bubble in side of the tires. I don't think it is issue with tires since I have 2016 BMW with same tires without any issues. It could the rim size or the suspension on this vehicle cause tires to bubble up. I have been leasing cars for 30 years and never had issues like this. Numerous time I have asked the dealer to find out the root cause for it but no luck so far. The issue here is it putting myself and my family danger of our life because it is happening without even going thru a pot hole.each time when it happened, it is causing me to spend 350 to replace each tire. The transmission also failed last week while I was driving on a highway but lucky I was able to pull to a side without getting hit by another car.the transmission should not fail when the car only have $37,000 miles. I am not sure if any other complains was files regarding the same issues. I want Benz to replace these tires at free of cost till they find out the issue and fix it.

- Belle Mead, NJ, USA

problem #2

Dec 242017

CLA250

  • 9,000 miles
The sunroof spontaneously exploded with a large noise raining glass down on us. There were no cars around, no objects hit the sunroof. We were driving at normal speed on the highway. This issue is very dangerous because it was startling like an explosion and could have caused loss of control. The car had very low mileage was practically brand new in perfect condition.

- Los Altos Hills, CA, USA

problem #1

Dec 192015

CLA250

  • miles
*** I don't own this car. *** Mercedes sent the remote access credentials to an unverified email account. The remote access app shows vehicle location, allowing unlock and vehicle start which could allow the vehicle to be easily stolen. Also I fear that by not securely sending remote access credentials the remote start feature of the app could be used to start the vehicle when it is parked in an attached garage which could inundate the house with carbon monoxide. Mercedes needs to verify owner email prior to sending vehicle access credentials. Additionally steps should be taken to ensure that remote start features cannot cause harm to owners in case online accounts are hacked such as the recent yahoo email fiasco: * limit the amount of time a vehicle can be left running. * limit the number of times a vehicle can be remote started in a row. * add a carbon monoxide detector to the vehicle so it will shut itself down if running in an enclosed space. * require 2 factor authentication when logging into remote apps, perhaps only the first time?

- Madison, WI, USA

Not what you are looking for?