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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz CLA250 brakes problems

brakes problem

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2016 Mercedes-Benz CLA250 Owner Comments

problem #3

Jan 012020

CLA250

  • 31,000 miles

A D V E R T I S E M E N T S

Automatic engaging of emergency break while driving or stationary together with signals of collision prevention assistant plus inoperative and two other errors (in pictures). Car was bought recently bought and delivered to me on January 1st, 2020. It has been taken back to dealer twice for same errors. It was replaced the battery twice as dealer indicated it had to do with auxiliary battery malfunctioning which was also another error showing in the panel.

- Miami, FL, USA

problem #2

Feb 252019

CLA250

  • 17,000 miles
Cars brake system violently shakes the front of the car when brakes are applied. Car has 17K miles on it and is still under warranty. Dealer refuses to repair, says the rotors are warped because I drove the car in the rain, and the rain warped the rotos.

- Lutz, FL, USA

problem #1

Dec 042016

CLA250

  • miles
The contact rented a 2016 Mercedes-Benz Cla250. While driving 45 mph, the contact's vehicle crashed into the rear of another vehicle. The contact stated that the brake pedal was depressed and failed to operate as intended. The contact also stated that the autonomous braking system failed to operate as intended. The air bags failed to deploy. The vehicle was towed to an independent mechanic. There were no injuries. A police report was filed. The rental Agency was notified of the failure. The manufacturer was not notified. The VIN and failure mileage were unknown.

- Washington, DC, USA

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