This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my cla in the rain on the 405N in irvine, ca at about 4pm to go to my new place of employment for onboarding. I was going approximately 25-30mph because of the weather and traffic it was very slow. I put my blinker on to merge over into the second lane and my car beeped and automatically went into neutral. I couldn't do anything, it felt like my steering locked up and I could only slightly move the wheel, my blind spot assist was inoperable, my dashboard lit up every light/warning sign it could and I could not switch gears. I had to slowly roll two lanes over into the emergency lane while it was pouring rain. I almost got rear ended because of how slow my vehicle was moving over. I did not turn the vehicle off because I wasn't sure if I would be able to restart it. I waited on the side of the freeway for 2 hours to get towed to the nearest dealership which was newport beach fletcher jones. About a week prior to this I had my battery changed at Mercedes because it completely died and wouldn't hold a charge. When I got to the vehicle I was informed that 2-3 other cla's came in the same day, with the same problem.
- San Clemente, CA, USA
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- San Clemente, CA, USA