1) the truck opens for no reason whether the car is parked or driven without trunk feature being activated. This happens when driving down a 4 lane highway at night and day. 2) collision prevention of light displayed & won't go off. (see attached). Google indicates that the passenger air bag has an issue.

- Horsham, PA, USA

Received letter 2/5/19 regarding takata passenger side airbag recall. As of 9/20/19, Mercedes provided October 2020 as an eta. As of 9/28/20, Mercedes can give me no estimated dates for replacement. I have been driving a known unsafe vehicle for 20 months with no end in sight.

- Allentown, PA, USA

Recall issued in March 2019; Mercedes says earliest it will replace is Nov. 2020. Problem is exacerbated by heat and humidity; I live in houston, where heat & humidity both high. Failure can cause serious injury or death...why allowing Mercedes to take nearly two years. Ntsha, do your job!

- Houston, TX, USA

Takata recall. The contact owns a 2015 Mercedes-Benz Cla250. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. The VIN was unknown.

- Morresville, NC, USA

The contact owns a 2015 Mercedes-Benz Cla250. While driving approximately 40 mph, the contact noticed a construction site on the side of the road and a wooden light pole in the middle of the road. The vehicle began to skid due to wet pavement and crashed head on into the light pole. The frontal air bags did not deploy. The supplemental restraint system warning indicator illuminated after the crash. The contact sustained injuries to the neck, head, and back and was transported to the hospital via ambulance. The contact was kept at the hospital for three days and released. The vehicle was towed to the dealer (greenwich Mercedes-Benz, 261 West putnam avenue, greenwich, Connecticut 06830). The vehicle was then towed to a collision center for repairs. A police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

- Greenwich, CT, USA

Since October, they have not taken any initiative to repair or gather the parts to make the repair and I've been fearful to even drive it.

- Toledo, OH, USA

I was involved in an accident 12/14/17, in which my car was totaled. I was driving on a three lane highway when someone hit me on my rear passenger side panel & then I hit a light pole head on. The cars were going at least 65mph or more. My airbags did not deploy from the initial impact (which blew out my rear passenger window on impact) or the car hitting the pole(the pole came completely down on impact). I have the investigation form & the police report number if needed.

- Fort Washington, MD, USA