This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my 2002 Mercedes CL500, I noticed smoke coming from the engine bay and the smell of something burning. Upon inspection it was discovered that a hydraulic suspension hose ruptured and sprayed fluid onto a catalytic converter. This resulted in a large amount of smoke and small flames starting to appear right before the passenger side engine bay was hosed down with water. The Mercedes dealership advised this was a known issue and a recall was issued/performed back in 2005/2007. Mercedes advised me no further work would be done under the recall. I am reporting this to NHTSA as this is a dangerous safety related recurring defect reported on many websites/forums, yet Mercedes refuses to take appropriate action to permanently resolve it.
- Sherman Oaks, CA, USA
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- Sherman Oaks, CA, USA