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8.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,267 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mercedes-Benz C350 seat belts / air bags problems

seat belts / air bags problem

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2013 Mercedes-Benz C350 Owner Comments

problem #15

Nov 012017

C350 6-cyl

  • miles

A D V E R T I S E M E N T S

2013 Mercedes Benz C-350. Consumer writes in regards to airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The manufacturer stated the parts were not available.

- Westford, MA, USA

problem #14

Jan 012013

C350

  • miles
Takata air bag on passenger side faulty

- Roanoke Rapids, NC, USA

problem #13

Feb 012019

C350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz C350. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags). The contact stated that Mercedes-Benz of Edison (located at 123 main St, Edison, NJ 08817, (732) 549-6606) and Mercedes-Benz of Edison (located at 910 us-1, Edison, NJ 08817, (732) 394-1870) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Lake Worth,, FL, USA

problem #12

Aug 172016

C350

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Mercedes-Benz C350. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of delray (1001 linton blvd, delray beach, fl 33444, (561) 291-6095) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.

- Delray Beach, FL, USA

problem #11

Mar 192019

C350

  • miles
Takata recall still no remedy!!!!!

- San Francisco, CA, USA

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problem #10

Jan 102016

C350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz C350. The contact received a recall notification for NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of marin (540 francisco blvd w, san rafael, ca 94901, 415-233-6509) and was informed that the parts were on backorder until 2020. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

- San Rafael, CA, USA

problem #9

Mar 012016

C350

  • 64,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Mercedes-Benz C350. The contact received a recall notification for NHTSA campaign number: 18V043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact mentioned that air bag warning indicator illuminated and the front passenger turn signal light failed to illuminate. The vehicle was taken to flagship motorcars of lynnfield (385 broadway, rte. 1, lynnfield, MA 01940) and was informed that the part was not available for the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000. VIN tool confirms parts not available.

- Boston, MA, USA

problem #8

Jan 012016

C350 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz C350. The contact stated that the recall notice for NHTSA campaign number: 18V043000 (air bags) was received in January of 2016. After contacting the dealer (mn cutler bay Mercedes, 10701 sw 211th St, cutler bay, fl), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Coconut Grove, FL, USA

problem #7

Feb 042019

C350

  • miles
"takata recall." I received a notice from mbusa, important safety recall interim notice to replace passenger side airbag module, mbusa recall #2019010001 - pnd tak phase 4

- Silverdale, WA, USA

problem #6

Jan 102016

C350

  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz C350. The contact received notifications for NHTSA campaign numbers: 18V043000 (air bags) and 17V627000 (air bags). Smothers european Mercedes (707-542-4811, located at 2880 talmadge dr, santa rosa, 95407) stated that the parts were not available. The contact had been waiting over a year for the parts. The dealer indicated that it may be another six months before the parts become available. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Santa Rosa, CA, USA

problem #5

Jun 102018

C350

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Mercedes-Benz C350. The contact received notification of NHTSA campaign number: 17V627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received several months ago. The dealer (Mercedes-Benz of long beach, 2300 E spring St, signal hill, ca 90755) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #4

Jun 112018

C350 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2013 Mercedes-Benz C350. The contact received recall notifications for NHTSA campaign numbers: 17V6270000 (air bags) and 18V043000 (air bags). The VIN tool indicated that the parts to do the repairs were unavailable. The dealer was not contacted regarding part availability. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sunrise, FL, USA

problem #3

Apr 042018

C350 6-cyl

  • miles
The contact owns a 2013 Mercedes-Benz C350. The contact received notification of NHTSA campaign number: 17V627000 (air bags); however, the part needed for the repair was not available. The contact called Mercedes-Benz of tucson at (520) 886-1311 (6350 E grant rd, tucson, AZ 85715) where it was confirmed that the part was not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rochester, NY, USA

problem #2

Nov 082017

C350

  • miles
The contact owns a 2013 Mercedes-Benz C350. The contact received notification of NHTSA campaign number: 17V62700 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of catonsville (6631 baltimore national pike, catonsville, md 21228, (410) 788-7744) and was informed that the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Reisterstown, MD, USA

problem #1

Oct 092017

C350 6-cyl Diesel

  • miles
The contact owns a 2013 Mercedes-Benz C350. The contact received notification of NHTSA campaign number: 17V627000 (steering). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (schumacher european, 18530 N. scottsdale road, phoenix, AZ 85054) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated steering causing airbag failure or steering failure. Updated 8/3/18

- Scottsdale, AZ, USA

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