An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Air Bags — Frontal — Passenger Side — Inflator Module

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Actions

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Documents (19)

• Defect Notice 573 Report
• ISSUED Interim Owner Notification Letter(Part 577)
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc)- RE: Takata Recall Campaign Priority Group (PG) UPDATE PG9 MY13 204,X204, 207
• Manufacturer Notices(to Dealers,etc)- RE: Takata Recall Campaign - Mobile Repair Incentive
• ISSUED Interim Owner Notification Letter(Part 577)
• Recall Quarterly Report #1, 2019-1
• Manufacturer Notices(to Dealers,etc) - RE: Takata Recall – Phase 4 Passenger-side Airbag Expanded Model Years 2010 – 2017 Models 204, X204, 207, 197 (C-Class, GLK-Class, E-Class Coupe and Cabriolet, SLS-Class)
• Manufacturer Notices(to Dealers,etc) - RE: Recall Campaign Launch Notification – 2019030017 Takata PG5 DRIVER and PASSENGER AIRBAG Zone A Certain MY11 W204 (C-Class), MY12 X204 (GLK-Class), and MY 2011-2015 SLS Coupes and Roadsters vehicles
• ISSUED Owner Notification Letter(Part 577)
• Recall Quarterly Report #4, 2019-4
• Remedy Instructions and TSB
• Recall Quarterly Report #2, 2019-2
• Remedy Instructions and TSB
• ISSUED Owner Notification Letter(Part 577)- 11/6/19
• ISSUED Owner Notification Letter(Part 577)- September 2019
• Manufacturer Notices(to Dealers,etc) - Recall Campaign UPDATE- 2019090009 Takata PG6 DRIVER and PASSENGER AIRBAGS
• Manufacturer Notices(to Dealers,etc) - Recall Campaign Launch Notification – 2019090009 Takata PG6 DRIVER and PASSENGER AIRBAGs dated 9-25-19
• Recall Quarterly Report #3, 2019-3

Click a tab for more information.