While driving, my son was using the heated seat function and noticed a burning smell, the driver side seat was smoking, which burned a hole in the left hand side of the seat back and also burned a hole in the back of my sons sweatshirt.

- Plainfield, IL, USA

I own a 2005 Mercedes-Benz C320 for three years and always have issues with the software, the engine keeps shutting off while driving, and the steering wheel get locked, no matter where I am at, a city streets or a highway. Many phone calls to Mercedes-Benz dealer and the headquarter, they didn't try to resolve the issues I'm having with my car!!! Mercedes-Benz wants people either forget about the safety issue! die naturally or sell their cars.

- Milford, OH, USA

Seat control module failure. 2 modules per car, 1 for passenger seat, and 1 for driver seat fail. The defective seat control module unit will deplete the cars battery overnight resulting in a no-start condition the following day. A new battery, or a jump start, will get the car going again. The common immediate resolution is to unplug the seat control module which would impact the seats ability to respond in an accident. The replacement part and diagnosis from mb dealer is approx $700/ module. This is a huge liability for Mercedes owners and the repair should be investigated for seat function safety. I understand the part number has been updated, which I believe is an admission by Mercedes that the original part is defective.

- Trabuco Canyon, CA, USA