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Mercedes-Benz TSB #NCU -MBUX SW OTA
2021 Mercedes-Benz C300
TSB Document:
Affected Component: ELECTRICAL SYSTEM:SOFTWARE
- Summary
- Mercedes-Benz AG (âÂÂMBAGâÂÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software will be updated remotely to MBUX 2.4. With this update, customers will benefit from many new functions and features, such as video streaming (note that the Entertainment Package Plus is required for streaming and can be purchased from the Mercedes me Store by the end of 2023), Dolby Atmosî, MBUX Voice Assistant (NewsFlash & Tourguide), a personal decorative image on the front passenger display, and more. Please see NCU issued on September 5th, 2023 from Product Management and Digital House team âÂÂAdditional New Connected Features Coming SoonâÂÂ. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customerâÂÂs vehicle free of charge without an additional workshop visit via the data link of the communication module. No customer letter will be mailed for this software update.
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