Complaint
The result from the XENTRY battery test does not match the current state of the battery.
Cause
The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health
of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM
cannot record the data if the battery is discharged.
Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no
permanent damage.
Remedy
Follow guided tests as described.
