A car that cannot be properly steered has an increased risk of a crash.

Steering — Rack And Pinion — Rack

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Actions

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

Documents (24)

• ISSUED Interim Owner Notification Letter(Part 577)
• Chronology
• Defect Notice 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc)- RE: Recall Campaign Initial Notification Replace Steering Rack MY15-17 205 (C-Class) & MY18-19 Various Models
• Recall 573 Report - AMENDMENT 1
• Recall Quarterly Report #2, 2019-4
• Manufacturer Notices(to Dealers, etc.) Recall Campaign Launch Notification - Replace Electronic Power Steering Rack – Phase 2 MY18-19 205, 213, 238, 257 (C-Class, E-Class, E-Class Coupe, CLS-Class)
• Manufacturer Notices(to Dealers, etc.) Recall Campaign Launch Notification - Replace Electronic Power Steering Rack – Phase 2 MY15-19 205, 213, 238, 257 (C-Class, E-Class, E-Class Coupe, CLS-Class)
• Recall 573 Report - AMENDMENT 3
• Remedy Instructions and TSB
• Remedy Instructions and TSB
• ISSUED Owner Notification Letter(Part 577)
• Recall 573 Report - AMENDMENT 2
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers, etc.) - UPDATE: Recall Campaign Launch Notification. Replace Electronic Power Steering Rack–Phase 1 MY18-19 213, 238, 257 (E-Class, E-Class Coupe, CLS-Class)
• Manufacturer Notices(to Dealers, etc.) UPDATE: Recall Campaign Launch Notification Replace Electronic Power Steering Rack – Phase 1 MY18-19 213, 238, 257 (E-Class, E-Class Coupe, CLS-Class)
• Recall 573 Report - Amendment 4
• ISSUED Owner Notification Letter(Part 577)- 12/30/19
• Remedy Instructions and TSB
• ISSUED Owner Notification Letter(Part 577)
• Recall Quarterly Report #1, 2019-3
• Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Replace Electronic Power Steering Rack
• Remedy Instructions and TSB

Click a tab for more information.