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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Mercedes-Benz C300 body / paint problems

body / paint problem

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2014 Mercedes-Benz C300 Owner Comments

problem #6

Aug 192023

C300

  • miles

A D V E R T I S E M E N T S

The driver's side door handle broke impossible to open door from inside if there was an accident. I have been told that this is a common problem with my car, and that it cost $1600 to replace repair at the dealer. This is such a common problem that there are after market kits to repair the broken handle for $20, but including labor the repair is $500.

- Gaithersburg, MD, USA

problem #5

Jan 282023

C300

  • miles
Sub frame on Mercedes has rust issue, rusting from the inside out and is very dangerous. I only found out because I got new tires. Only 70K on the vehicle

- Arlington, MA, USA

problem #4

Dec 292022

C300

  • miles
Malfunction of rear subframe and control arms due to rust causing the subframe to crack. When breaking the rear wheels swerved almost causing a collision on the highway. My mechanic inspected the car and deemed it unsafe for driving as this can cause injury or death to me and others. The car is currently being repaired. This problem is being ignored by MBUSA, however MB in Europe acknowledges the faulty metal and will repair at no cost. There were no warning lamps or messages that made me aware that the subframe is rusted and cracked.

- Norwalk, CT, USA

problem #3

Nov 092022

C300

  • miles

A D V E R T I S E M E N T S

During an oil change (11/9/2022), my technician found rust on the rear subframe. He stated that this is a known safety problem caused by defective materials during manufacturing. He stated that Mercedes is aware of this problem but has not issued a recall as of this date. I checked the online Mercedes forums and the problem is very common with the C-class W204 models. The car has been running fine and I received no warnings other than what my mechanic told me. I want to know when Mercedes is going to issue a recall to get this fixed before it's too late.

- Forest Hill, MD, USA

problem #2

Sep 012022

C300

  • miles
Rear subframe of vehicle is starting to become rotted/rusted out and may fall apart at any time. My Mother has the same body style car as me (2011 c300) & she was recently driving at around 60mph and all of the sudden, went to step on the brakes and the car swerved across the highway uncontrollably. She took it to a mechanic who said the car is not drivable and showed me how badly the subframe was destroyed. This is due to a Mercedes Benz manufacturing issue where they tried cost cutting which turned out very poor quality materials for this very important assembly. My car only has ~55,000 miles and is just about 8 years of age. This issue should never happen for a vehicle with such low miles and such a short life, especially from a prominent and distinguished automotive company. This is a Huge Safety Concern, and I am Scared that this subframe will fail without warning and at a high speed, which can likely cause me to be involved in a major accident where people are killed or seriously injured. I would even consider getting rid of this car, which would be unfortunate since it is gorgeous and seems almost brand new, although I cannot afford to sell this & buy another car at this time. I have researched online about this problem, and turns out, it is Very Common with this body style c300 ('08 - '14). There are hundreds, if not thousands, of individuals within the USA who are having this exact same issue with as little as 60,000 miles. Most are happening around the 90,000 mile mark however. They primarily mention in many online forums how scared they were when it happened and how lucky they are it didn-??t cause a major accident-??yet. It is astonishing how this subframe was not recalled by now and how Mercedes USA has not taken responsibility for this. This issue needs to be addressed and recalled Immediately before people are killed or seriously injured, and before more of these parts break. Please look into this very soon and contact me with any questions.

- Trumbull, CT, USA

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problem #1

Aug 082022

C300

  • miles
Failed component: The subframe on my Mercedes C300 broke on one side and was almost broken on the other. It would be available for inspection as it is sitting in the Mercedes dealer bone yard waiting on the part to be shipped from Germany around September 17th. It also ruined my back tires & now I have to replace them too. I understand that in the UK the Mercedes dealers are fixing this problem free of charge but there seems to be no recalls! Safety: I was entering the freeway on a rainy afternoon. My car was fishtailing very badly. At first I thought is was the highway itself as we had not had rain for quite some time. I tried to accelerate 4 or 5 times with the same fishtailing. I pulled off the busy freeway onto the shoulder & sat for a few minutes to collect my thoughts as I didn't know what was wrong. Then I drove very slowing to the next exit & a few more miles home. I drove very slowly a few miles the next morning to the Mercedes dealership. Inspected: The Mercedes dealer told me the subframe was broken and the car was not drivable! Couldn't find the part in the US so ordered from Germany with at least more than a month to wait. Warnings: There were absolutely no warning lights what so ever! Additional: The dealership did not have any loaner cars. I went for 5 days without a car to drive. I finally purchased another vehicle as I depend on it to do my job. It is going to cost over $4,400 to fix.

- Springfield, MO, USA

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