I received a recall inovember 2017 and am unable to get mb to make an appointment to fix an insufficient grounding component in the steering wheel which may causes an electrostatic discharge which deploys the takata airbag with resultant accident occurrence. I am in fear when driving. Mb has not responded to my request. They have not provided me with a safe car; they have ignored requests; they have given no answer to my letter and phone calls to CEO exler in atlanta or any person in manhattan main office. They have devalued the worth of my car if I tried to sell it. They have ripped off the system, while spending millions on marketing. Cars they produced for 2018 were sold with recalls. There are millions on the road from 2012 through 2018 that I have found so far from government published lists of recalled Mercedes Benz models. When will I learn there are accidents already caused by these recall failures" millions will be spent for hush money to the media, but no money for recall correction.I have serviced my car per manual direction, and prior to recall had extended my warranty by two years to the tune of $2800+++ will you answer this complaint? should all of us so affected hold our breaths"

- Manhattan/New York City, NY, USA

This is regarding recall number NHTSA 17V627 and manufacturer # 2017100005. Summary of recall: Daimler ag (dag), the manufacturer of Mercedes-Benz vehicles, has determined that on certain B-class electric, C-class, E-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. I contacted an authorized Mercedes-Benz dealer and was told the part to fix the recall issue is not yet available. I find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash". what recourse do I have regarding this and to ensure my vehicle is repaired & safe in a more timely manner? it has now been over 5 months since the recall was issued!

- Raleigh, NC, USA

The contact owns a 2013 Mercedes-Benz C300. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The air bag failed to deploy. The contact sustained whiplash that required medical attention. A police report was filed. The contact was able to drive the vehicle. In addition, the contact heard a ticking noise coming from the steering wheel. The steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to Mercedes-Benz of S atlanta (3775 royal S pkwy, ga 30349, phone: (470) 819-2400), but the cause of the failure could not be diagnosed. The vehicle was repaired. The VIN was included in NHTSA campaign number: 17V627000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 100,000.

- Atlanta, GA, USA

The steering wheel has aluminum trim which is peeling off it cut my finger. It's too thin and has sharp edges. Asked dealer to replace it but waiting on dealer to get back to me. I am informing you because I did research on google and bunch of people had same issue.

- Philadelphia, PA, USA

The welds of the exhaust pipes to the muffler broke causing the muffler to slip of the pipes. This vehicle has been taken care of all schedule maintenance perform and driven only under normal driving conditions.

- Washington, DC, USA