The contact owns a 2013 Mercedes-Benz C300. The contact received a recall notification for NHTSA campaign number: 17V627000 (air bags). The contact stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (Mercedes-Benz of tysons corner, vienna, Virginia, 703-443-8200) was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Arlington, VA, USA

Takata recall - the passenger and driver airbags have been recalled on Jan 2016 and Oct 2017 and to date no remedy has taken place.

- Lido Beach, NY, USA

Since October 30, 2017 we have been inquiring of the Mercedes Benz dealer that sold and services the vehicle if it has parts to remedy the situation in NHTSA recall number 17V627. The dealer continues to contend that it has not been provided the necessary parts.

- Aspers, PA, USA

I received a recall inovember 2017 and am unable to get mb to make an appointment to fix an insufficient grounding component in the steering wheel which may causes an electrostatic discharge which deploys the takata airbag with resultant accident occurrence. I am in fear when driving. Mb has not responded to my request. They have not provided me with a safe car; they have ignored requests; they have given no answer to my letter and phone calls to CEO exler in atlanta or any person in manhattan main office. They have devalued the worth of my car if I tried to sell it. They have ripped off the system, while spending millions on marketing. Cars they produced for 2018 were sold with recalls. There are millions on the road from 2012 through 2018 that I have found so far from government published lists of recalled Mercedes Benz models. When will I learn there are accidents already caused by these recall failures" millions will be spent for hush money to the media, but no money for recall correction.I have serviced my car per manual direction, and prior to recall had extended my warranty by two years to the tune of $2800+++ will you answer this complaint? should all of us so affected hold our breaths"

- Manhattan/New York City, NY, USA

Takata recall - per the NHTSA and Mercedes website information our vehicle is included in NHTSA recall #16V081 which is the driver's frontal airbag inflator. We have not received any notification from Mercedes related to this recall and/or when our vehicle's airbag inflator will be fixed. We therefore contacted Mercedes Benz customer service who escalated our concern to one of their managers. We received a call on 4/6/18 from patricia wagner who stated she represented Mercedes Benz and advised they will not replace our drivers side airbag inflator. She further advised that the NHTSA recall information is incorrect and that recall #16V081 is a passenger side airbag inflator recall and that we needed to contact NHTSA and spreak with a supervisor to find out why they (NHTSA) were providing incorrect information.

- Charleston, WV, USA

The contact owns a 2013 Mercedes-Benz C300. The contact stated that the VIN was included in NHTSA campaign numbers: 17V627000 (air bags) and 16V081000 (air bags). The dealer (Mercedes-Benz of charleston, 5 dudley farms ln, charleston, wv 25309) and the manufacturer were contacted and stated that the recalls did not exist for the vehicle. The contact had not experienced a failure. VIN tools confirms parts not available.

- Charleston, WV, USA

Takata recall-- I contacted Mercedes Benz customer assistance and although there were 15 deaths associated with this recall, their representative verbally indicated to me that the vehicle is safe to drive, she promised a written letter stating that but I have not received it. She also indicated that all parts for the 2 recalls won't be available until September 2019. In the meantime they have no policy to provide a car rental stipend or a car loaner. Other manufacturers with cars with similar problems offered such remedies in turn for a signed document that says you would not drive your vehicle until the part is available. My significant other had use of a loaner from Nissan for 3 months! please let me know what can be done to have Mercedes provide financial support with a car rental or loaner so I do not have to drive a car that is viewed as unsafe.

- Langhorne, PA, USA

This is regarding recall number NHTSA 17V627 and manufacturer # 2017100005. Summary of recall: Daimler ag (dag), the manufacturer of Mercedes-Benz vehicles, has determined that on certain B-class electric, C-class, E-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. I contacted an authorized Mercedes-Benz dealer and was told the part to fix the recall issue is not yet available. I find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash". what recourse do I have regarding this and to ensure my vehicle is repaired & safe in a more timely manner? it has now been over 5 months since the recall was issued!

- Raleigh, NC, USA

Takata recall...issued over 2 years ago and there is still no fix and Mercedes has no fix such a renting a safe vehicle for my families safety. I wrote to Mercedes asking for this and was denied. Other mfg., BMW & Honda provide this service to limit potential liability.

- Denton, TX, USA

Takata recall. The contact owns a 2013 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V627000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Open road of bridgewater (1250 us-22, bridgewater, NJ 08807, (908) 685-0800) was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Somerville, NJ, USA

The contact owns a 2013 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 18V043000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hallandale Beach, FL, USA

There's a recall for a grounding issue that can affect the airbags on the vehicle, this issue was detected in Oct/2017 and it is unacceptable that they haven't received parts to fix this problem yet. Are they waiting for accidents to happen while they save money?

- Lebanon, PA, USA

Takata recall. The contact owns a 2013 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 17V627000 (air bags) and 18V043000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-Benz of manchester, 875 gold St, manchester, nh 03103, (888) 682-5212) was not contacted. The interim recall notice stated that the remedy and parts were unavailable. The manufacturer was contacted to determine when the remedy and parts would be supplied to the dealer to receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hudson, NH, USA

Takata recall. The contact owns a 2013 Mercedes-Benz C300. The contact received NHTSA campaign numbers: 17V627000 (air bags) and 16V081000 (air bags). The contact called the manufacturer who confirmed that the parts were not available for the recall remedies. A dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Southbury, CT, USA

The contact owns a 2013 Mercedes-Benz C300. The contact stated that the passenger side air bag indicator illuminated. The contact received notification of NHTSA campaign numbers: 17V627000 (air bags) and 18V043000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired.the manufacturer was not notified. The failure mileage was unknown. VIN tool confirms parts not available.

- Alpharetta, GA, USA

Takata recall. The contact owns a 2013 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 18V043000 (air bags) and 17V627000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of miami (1200 nw 167th St, miami, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sunny Isles Beach, FL, USA

I received two safety recall notices from daimler ag (dag) regarding air bag issues since October 2017, both of which indicate that "remedy not yet available." The most recent one (issued January 2018) is related to the takata recall: "according to takata, in the event of an inflator rupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants" the first recall, issued October 2017 relates to: "daimler ag (dag), the manufacturer of Mercedes-Benz vehicles, has determined that on certain B-class electric, C-class, E-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash. Consequence an inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash." It is unacceptable that daimler has not yet provided remedies for these situations.

- Princeton, NJ, USA

Takata recall I want to go on record how disappointed I am that parts are not yet available for such a dangerous recall. Stating 'airbag explosion causing sharp metal fragments striking the occupants causing serious injury or death' is extremely serious and dangerous. Other options should be made available immediately. I intend to talk with my Mercedes dealer as well. This may put undue burden on the dealers as well. Newer vehicles should be made available to customers if this is not resolved. There is a high risk factor and increased apprehension every time I drive the vehicle.

- Gibsonia, PA, USA

Takata recall. My car has a takata recall, as well as another recall with the steering module that both can cause injury and or death, neither recall has a remedy, and I fear for my and my children's safety. We spent alot of money on this car due to its "safety", yet we are not safe and our lives are not in good hands due accident. What are my options and can someone please contact me, via the issue at hand. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Glen Cove, NY, USA

Takata recall. The contact owns a 2013 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 18V043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer informed the contact that the part could take until the end of December of 2018 to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ambridge, PA, USA