This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Mercedes-Benz C300. The contact stated while driving 35 MPH, the contact heard an unusual noise coming from the rear of the vehicle. The vehicle was taken to the dealer, and the mechanic stated that the rear subframe was rusted and the passenger-??s side rear control arm was detached from the subframe. The vehicle was repaired. The manufacturer was contacted and stated there was no recall for the failure. No other assistance was offered. The failure mileage was 43,960.
The contact owns a 2012 Mercedes-Benz C300. The contact stated while driving 25 MPH going downhill, the rear end of the vehicle shifted independently to the right. The contact stated no warning light was illuminated. The contact was able to continue driving at a slow speed to her destination. The contact stated her husband inspected the vehicle and became aware that the rear subframe cross member had fractured due to corrosion. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 149,000.
The contact owns a 2012 Mercedes-Benz C300. The contact stated while driving approximately 15-20 MPH, there was a rattling noise heard and the vehicle was pulling to the right. The vehicle was taken to the dealer and diagnosed that the rear subframe was rusted and had fractured. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The contact was awaiting a call back from the case manager. The failure mileage was approximately 120,000.
The contact owns a 2012 Mercedes-Benz C300. The contact stated that while driving at various speeds, the vehicle would drift from the center in either direction without warning. After describing the symptoms to an independent mechanic, he was informed that the rear subframe might be corroded. Upon inspection, the contact discovered that the subframe had started to corrode which had caused the failure. The dealer was notified of the failure and informed him that they are aware of the failure however, there was no recall regarding the issue. The contact attempted to notify the manufacturer of the failure but was unsuccessful. The vehicle was not repaired. The failure mileage was approximately 80,000.
- Columbus, OH, USA
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- Jenkintown, PA, USA