Interior door latch spontaneously broke. I had driven my car to work that morning and gotten out of the car to go into my office building. There was no sign of any issue with the latch. Later that afternoon, I left work and made a stop somewhere. When I went to get out of the care the latch just flopped. There was no spring action and I could not get out of the car until I rolled down the window and opened the door from the outside. According to forums on mbworld.com dating as far back as 2012, this is a common issue for C-class and other mb models this could definitely be a safety issue in the event an accident or in another life threatening situation. According to the Mercedes Benz service advisor in my area, the cost to repair this issue is upwards of $1300 because they have to replace the entire door panel. If this is happening to so many of these vehicles through no fault of the owner, shouldn't there be a recall issued for this" why are they accepting parts that they know to be defective"

- Knightdale, NC, USA

Cpsc: I received a notice from Mercedes that my car may seriously injure or kill me but they cant fix it yet. I asked for loaner car until they could get it fixed and they said "well its really not unsafe they just had to send the letter for legal reasons.

- Louisville, KY, USA