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10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
11,552 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercedes-Benz C300 seat belts / air bags problems

seat belts / air bags problem

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2011 Mercedes-Benz C300 Owner Comments (Page 7 of 13)

« Read the previous 20 complaints

problem #129

Apr 012014

C300

  • miles

A D V E R T I S E M E N T S

Takata recall - still no parts available!! been waiting 2 years now and no answer in sight. I have 2 small children with special needs- this needs to get fixed asap!

- Laguna Niguel, CA, USA

problem #128

Feb 092016

C300

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Mercedes-Benz of tampa (440 N dale mabry hwy, tampa, fl) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lutz, FL, USA

problem #127

Dec 312017

C300

  • miles
Takata recall - why has the NHTSA granted an extension to priority group 4 vehicles? mbusa has made very little effort to address the airbag recall and having the NHTSA allow them to continue to drag their feet is unacceptable.

- Pittsford, NY, USA

problem #126

Jan 062018

C300

  • miles

A D V E R T I S E M E N T S

Takata recall. My airbags have still yet to be replaced despite a recall taking place multiple years ago.

- Baltimore, MD, USA

problem #125

Jan 012018

C300

  • miles
Takata recall there has been an outstanding recall on my vehicle since 2016 which states if involved in a crash metal fragments may come through the airbag and inflict serious bodily injury on the driver and/or the passenger. What remedy do I have as we are now in 2018 and this has still yet to be fixed?

- Pittsford, NY, USA

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problem #124

Feb 022016

C300

  • miles
Takata recall

- Lilburn, GA, USA

problem #123

May 012017

C300

  • miles

A D V E R T I S E M E N T S

Takata recall. I received a letter on 5/2016 and still have no information on when this will be remedied. I am getting upset and worried.

- Milford, CT, USA

problem #122

Oct 312017

C300

  • miles
As of December 21,2017 I am still trying to get my takata airbags replaced as a result of the recall. I keep getting legal notices to visit airbagrecall.com, register my car, and go to the local dealership, but Mercedes Benz of baton rouge still cannot replace them. I do not know where else to go or what else to do. This has been going on for a year or more.

- Baton Rouge, LA, USA

problem #121

Dec 032013

C300

  • 30,000 miles
I've been trying to replace airbags that have been on recall for4 years but they always say there are unavailabe sine recal is so large?

- Houston, TX, USA

problem #120

Feb 012016

C300

  • miles
Takata recall for driver and passenger air bags since 2016. Although I have contacted my local Mercedes dealership about five times on this issue, I am advised they are still unable to service either airbag. This is of primary concern to me as I am a single 48 year old female, who has an only child (son) who is 12 years of age. Aside from him losing his father in January 2017 - I also take care of my 78 year old mother. There are no other close relatives outside of us so I truly need to take every precaution at safety. Much more than just the usual so I am asking that this request be expedited if at all possible.

- San Antonio, TX, USA

problem #119

Dec 092017

C300

  • miles

A D V E R T I S E M E N T S

Mercedes dealerships continue to state that they are waiting for mbusa to give them the remedy for the airbag replacements. No specific date of injury, are they waiting for an injury to occur? takata is going bankrupt, their website provides a airbag replacement link which sends us to the dealerships whom refuse to replace the airbags. They have had this same excuse ever since I learned of the defect.

- Anaheim, CA, USA

problem #118

May 052014

C300

  • 31,161 miles
Tamata recall

- Cheltenham, MD, USA

problem #117

Dec 072017

C300

  • miles
Takata recall - I keep calling the local Mercedes Benz of alexandria and Mercedes Benz usa, for over 1 year and a half, they keep telling me that parts are available to replace the existing driver and passengers air bags. It is almost 2 years with the recall and still no parts available to correct the recall. I am not comfortable driving the vehicle fearing getting injured do to a malfunction. It is unfair to put drivers and passengers in such a great risk and fear. Also, I have another 2012 glk Mercedes Benz I am unable to sell since the recall was issued, as purchasers turn away when they learn of the recall. I am already at a loss about $4,000, in car depreciation sitting in my driveway unable to sell do to the recall.

- Lorton, VA, USA

problem #116

Feb 112016

C300

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-Benz of oxnard, 1511 auto center dr, oxnard, ca 93036, (805) 665-3011) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Oxnard, CA, USA

problem #115

May 262016

C300

  • miles
The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (Mercedes-Benz of jackson (5397 1-55N, jackson, ms 39206) and was informed that the parts were on backorder. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carthage, MS, USA

problem #114

May 252016

C300

  • miles
Takata recall my dealership (lokey Mercedes clearwater fl) says to each of my inquiries "parts unavailable, no further information". Mercedes Benz themselves say same thing plus "drive your car, this recall is a safety precaution". I don't feel like a solution is in sight. Although the takata airbag has not yet malfunctioned, I am driving a potentially dangerous car. Please help.

- Belleair, FL, USA

problem #113

Nov 272017

C300

  • miles
Have received communications from Mercedes Benz, beginning May 2016, stating problem with air bags which could cause injury and even death. Have called Mercedes Benz U.S.a. several times as well a local dealer and answer continues to be "parts are not available yet". should I discontinue use of this vehicle based on their warning of injury and even death?

- Mcallen, TX, USA

problem #112

May 252016

C300

  • miles
Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V363000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (Mercedes-Benz of stevens creek, san jose, ca, 408-983-5220) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Saratoga, CA, USA

problem #111

Nov 152017

C300

  • miles
Takata recall manufacturer (Mercedes dealer) is unable to remedy this safety recall for my vehicle in a timely manner because the part(s) is/are not available. Mercedes dealer is not able to provide any date when the part would be available.

- Irvine, CA, USA

problem #110

May 312016

C300

  • miles
Takata recall since May 2016 or earlier, I have been following up with dealer as to when the defective airbag that pose a personal safety risk will be replaced. But almost a year and half later, dealer still states that no available parts are available for replacement. A lot of other cars of other makes and models have already been replaced but mine still has not yet. In the meantime, there is no schedule even as to when this would be fixed. Shouldn't there be a deadline? in the meantime, I am still taking safety risk everyday and it is hard to sell the car.

- Newport Beach, CA, USA

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