The contact owns a 2009 Mercedes-Benz C300. The contact stated that the SRS control unit sensor and air bag warning indicators illuminated. The vehicle was taken to the dealer to be remedied under NHTSA campaign number: 15V711000 (air bags); however, the failures recurred. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

- Katy, TX, USA

The contact owns a 2009 Mercedes-Benz C300. The contact received a recall notification for NHTSA campaign number: 15V711000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Babylon, NY, USA

The contact owns a 2009 Mercedes-Benz C300. After starting the vehicle, the front passenger side air bag warning indicator illuminated continuously. The vehicle was taken to an independent mechanic for diagnostic testing, but the cause of the failure could not be located. The VIN was included in NHTSA campaign number: 15V711000 (air bags). The vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The failure mileage and VIN were unavailable.

- Las Vegas, NV, USA

Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 15V711000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Butler, PA, USA

Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 15V711000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Vallejo, CA, USA

The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.

- Carefree, AZ, USA

The contact owns a 2009 Mercedes-Benz C300. The contact received a recall notification for NHTSA campaign number: 15V711000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Morris, IL, USA

The contact owns a 2009 Mercedes-Benz C300. While driving at an unknown speed, the air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed nor repaired. The VIN was included in NHTSA campaign number: 15V711000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000.

- Chicago, IL, USA

The contact owns a 2009 Mercedes-Benz C300. The contact stated that the air bag (SRS) light would remain illuminated. The contact received notification of NHTSA campaign numbers: 14V177000 (exterior lighting), 15V711000 (air bags), and 16V081000(air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000. VIN tool confirms parts not available, parts distribution disconnect.

- Monroe Township, NJ, USA

SRS fault warning came on dash, took car to dealer they changed a part and charged me for parts and labor.now I get a recall on same issues from mb at no cost, and want to be reimbursed VIN #[xxx] 2009 C300 4matic recall notice NHTSA #15V711 [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Oxford, CT, USA

Takata recall. The contact owns a 2009 Mercedes Benz C300. The contact received notification of NHTSA campaign number: 15V711000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wilmington, NC, USA

The vehicle had parked under the sun, without anyone inside it. The driver side headrest airbag was activated. We went to the dealer (garage isla verde) for warranty, we were informed that this is not covered by the warranty, besides being the first case of its kind, according to them. A week later the same thing happened to the headrest airbag on the passenger side. Again we were informed that the guarantee did not cover that issue.

- Bayamon, PR, USA

Takata recall. The contact owns a 2009 Mercedes Benz C300. The contact stated that there was a progressing failure in which the SRS warning light remained illuminated. The contact later received a recall notification for the air bags. The dealer was unable to supply the part within a reasonable time frame to receive the recall repair. The manufacturer was not able to provide a specific date that the parts would be supplied to the dealer. The contact was unable to determine when the vehicle would be repaired. The approximate failure mileage was 77,000. VIN tool confirms parts not available.

- Independence, LA, USA

SRS malfunction left side (driver's side) warning. I found the warning goes away temporarily when I move the wire going into the seat belt buckle around. From some research, I've found that defective belt buckles are a known issue on this car and failure is common with age.

- Denton, TX, USA

The contact owned a 2009 Mercedes Benz C300. While driving at 30 mph, the contact veered to the left in an attempt to avoid another vehicle. As a result, the contact crashed into a pole and the air bags failed to deploy. The contact mentioned that warnings for electrical failure, complete engine power loss and engine service required displayed across the message board. The contact did not sustain any injuries. The front passenger sustained sternum and neck injuries that required medical attention. A police report was not filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 61,000.

- Baltimore , MD, USA

The contact owns a 2009 Mercedes Benz C300. The contact stated that the air bag warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the seat belt buckle needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 65,100.

- Houston , TX, USA

Right after the manufactures warranty ended, the left front SRS malfunction light came on in my vehicle, accompanied by the air bag light. I did research and found that there are several people who suffer from this malfunction. The light does not go off and the air bag system will not deploy in case of an accident. This is a major issue that is incredibly expensive to fix (approx. Costs are over $1000 at my dealership) and since it has been a recurring defect in the vehicle year after year, it needs to be fixed by Mercedes at no cost to myself and other Mercedes owners.

- Hudson, NH, USA

I was crossing two lanes of traffic and was hit on the passenger side by two SUVS. The impact of the collision caused me to go airborne, I went front end first into a ditch embankment. The drivers side of the front end and of the front end was pushed back into the motor area, causing the hood of the car to bend back towards the front window. The car was a total loss with approximately $21,000 worth of total damages. The only airbag that deployed was the passenger side airbags. Neither the front airbags nor the drivers side airbags deployed upon the collision. I sustained a fractured neck and broke my left arm. The break was so severe that I had to undergo surgery to have pins and plates put into my arm. My doctor told me that the hard force of the impact was the cause of my severely fractured arm with permanent nerve damage. I filed a complaint with Mercedes because I felt the front air bag as well as the drivers side airbag should have deployed upon my collision into the embankment. Mercedes replied to my complaint stating the airbags worked properly. I purchased the car based on their advertised safety features and the outcome of my collision was totally not what I expected. Based on my research via the Mercedes C300 online crash test demonstrates the front airbags deploying with the same front end damage with a similar type impact. Mercedes told me they sent an inspector out to look at the car but refused to provide me with details of their investigation, stating it was consider internal information. To this day, I still don't know why the airbags did not deploy. With the amount of front end and passenger side damage, I would have never thought the airbags would not have deployed. I would like a third party investigation to be done to determine if the airbag did deploy properly. I have pictures of the car and would be willing to send them.

- Charlotte , NC, USA

The contact owns a 2009 Mercedes Benz C300. The contact stated that as the brakes were depressed, the brake light and tail lights failed to illuminate. In addition, the tail and brake warning lights as well as the SRS air bag warning light, illuminated intermittently. The vehicle was taken to a private mechanic who confirmed to the contact that the wire connector for the tail lights was melted. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 62,000 and the current mileage was 62,500. Kmj updated 01/10/12 updated 03/29/2013

- Chesterfield, MO, USA

The contact owns a 2009 Mercedes Benz C300. The contact stated that while driving 40 mph, the front end of the vehicle hit another vehicle. The air bags did not deploy and the seat belt did not lock. The contact hit his chest on the steering wheel and his head on the windshield. The contact called the manufacturer who sent someone to inspect the vehicle. The investigator stated that the air bags were not defective. The vehicle was being repaired. The current and failure mileages were approximately 24,000.

- Jacksonville, FL, USA