Takata recall

- Weston, FL, USA

I contacted Mercedes Benz concerning the recall and they are unable to resolve the issue due to the parts not being in. I understand this is a national recall and it will take time to get the parts in. However, I do not feel comfortable driving my vehicle when this recall has been linked to deaths. Mercedes refuses to do anything in the meantime, because they have not had any reports of injury. Bottom line is I feel at risk driving my vehicle while the airbags are defective!

- Lawrence, KS, USA

2009 Mercedes Benz C300. Consumer writes in regards to airbag safety recall. The consumer requested to have the parts delivered that were necessary to have the recall repair completed. Updated 12/8/2017

- Menifee, CA, USA

Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 17V017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Euro motorcars bethesda (7020 arlington rd, bethesda, md) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Potomac, MD, USA

Received airbag driver and passenger-side recalls in June 2006 and August 2016 and the action to replace airbags is still pending. Not acceptable that it takes years to close out a recall especially when there is risk for injury or death associated with existing airbags in my vehicle.

- Berlin, CT, USA

Takata recall. Originally notified of recall in 2016. Three times told replacement airbag not in stock. Dealership is walters, riverside, ca. Li believe I am getting the run around. Can you help?

- Riverside, CA, USA

Takata recall. Yet to be fixed

- Marlborough, MA, USA

Takata recall - my dealership has been unable to replace the air bag since they were first recalled. They cannot tell me when or if they will be able to replace the airbags as they have not received the parts. Due to the recall I cannot sell the car and my circumstances have changed where I no longer need the car. I have not been in an accident and rarely use the car due to the faulty airbags.

- Sparks, NV, USA

Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 16V363000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-Benz of buckhead, 2799 piedmont rd ne, atlanta, ga 30305, (800) 399-3804) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 8/14/18

- Atlanta, GA, USA

My car was brought into Mercedes of chantilly twice and was told they did not have the parts to repair the air bag malfunction air bag light consistently goes

- Gainesville, VA, USA

Takata recall - dealer still has no remedy and taking no action about the takata airbag recall leaving me no option but to drive this unsafe vehicle.

- Scarsdale, NY, USA

The contact owns a 2009 Mercedes Benz C300. The contact received notification of NHTSA campaign number: 16V081000 (air bags) and 16V363000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes Benz of san antonio, Texas located at 9600 san pedro ave 78216, was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Antonio, TX, USA

Takata recall: Have called Mercedes dealership 3X in my attempts to install replacement of driver side airbag, once again, I was told Mercedes still does not have replacement and everything is up in the air. Seems like the safety of their customers isn"T a priority.

- Sebastian, FL, USA

Takata recall. The contact owns a 2009 Mercedes-Benz C300. While making a left turn at an intersection, another vehicle crashed into the driver's side of the contact's vehicle. The air bag did not deploy. A police report was not filed. The contact sustained a minor injury that did not require medical attention. The vehicle was damaged, but not totaled. The contact drove the vehicle home and contacted the insurance company. Prior to the failure, the contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (fletcher jones motorcars, newport, ca, 949-718-3000). The same dealer was notified about the air bag failure and stated that the remedy was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

- Huntington Beach, CA, USA

Takata recall. The contact owns a 2009 Mercedes-Benz C300. The contact stated that NHTSA campaign numbers: 16V081000 and 16V363000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (Mercedes-Benz of anaheim, 5395 E la palma ave, anaheim, ca, 92807) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/21/18

- Chino Hills, CA, USA

Takata recall, keep calling Mercedes Benz dealer told no parts available, and to call air bag recall number

- Chino Hills, CA, USA

Takata recall - I was first notified in 12/15 - and I am still waiting.

- Avon, CT, USA

The contact owns a 2009 Mercedes-Benz C300. The contact found NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags) online over a year ago. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repairs. The dealer (calstar motors, 700 S brand blvd, glendale, ca 91204 (818) 246-1800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated airbag needs to be replaced due to faulty airbag. Steering lock had to be replaced on Dec.2016, this is a known problem on mbc300. This is a huge safety issue. Balbo need to be replaced too. Updated 8/9/18

- Glendale, CA, USA

Decline to replace airbag.

- Laurel, MD, USA

Takata- the first recall letter was sent to me in 2016. I have yet to receive a call from the dealership concerning replacement of this defective item. I have also contacted a local Mercedes Benz dealer for eta. As of today 11/13/2017, no eta has been provided.

- Loganville, GA, USA