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10.0

really awful
Crashes / Fires:
1 / 12
Injuries / Deaths:
2 / 0
Average Mileage:
62,176 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercedes-Benz C300 electrical problems

electrical problem

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2009 Mercedes-Benz C300 Owner Comments (Page 5 of 10)

« Read the previous 20 complaints

problem #108

Nov 132015

C300

  • 90,000 miles

A D V E R T I S E M E N T S

I went to class on the date of 11/13/2015 and when I came out the vehicle would not start. After having the vehicle towed to the dealership, I was advised it would be $952.56 for an electrical issue due to no fault of my own and can happen at anytime. So I inquired on how long this would be covered for? I was told its electrical and can happen at anytime, it's like a cellphone or a computer. Yet those have warranties against issues like that whereas something I paid thousands of dollars does not. I have seen many complaints about this online and don't understand why they have not recalled this and continue to rip consumers off. Some even advising this has happen to them on the road which could very well lead to a major accident, it it has not already.

- Norcross, GA, USA

problem #107

Oct 202015

C300

  • 50,000 miles
Faulty eis - vehicle won't start. Vehicle parked. Went to go restart the vehicle, but to no avail. Steering wheel in lock position and transmission will not disengage from park. Very common problem. Surprised that there has not been a recall to fix this apparent problem.

- Toronto, FL, USA

problem #106

Oct 152015

C300

  • 82,000 miles
The electronic ignition system has failed and the vehicle cannot be started. The steering lock is engaged, so the steering wheel cannot be moved. The vehicle was stationary when it occurred but stranded the operator. Diagnosis involves towing to a dealership and then in excess of $1000 repair bill. This is a well documented fault with the eis module however no recall has been issued.

- Hudson, MA, USA

problem #105

Oct 022015

C300

  • miles

A D V E R T I S E M E N T S

Steering wheel locks by no fault of driver only dealers unlock it for $1112. 00.

- Sun Valley, CA, USA

problem #104

Aug 012015

C300 6-cyl

  • 25 miles
Front parking lamps poor connection wires insulation come off very easy from the frame plug, plus wires are to short to make correction(splice) inside the head light housing. All this happened after the car was repair from recall on tail lights. I saw on the internet and a lot of people has this problem for this problem, I was driving on the dark street and all lights went off like for 5 seconds, that why I got scare, I was with my wife and my 5 months old daughter, Mercedes Benz should report this as recall, in order to correct the problem I need to change the whole housing, I took the car to downt town la service department, for another problem with the ignition lock switch, I looked on the internet and also a lot of people had this problem. I hope some one will do something about these C300 models. Thank you

- Norwalk, CA, USA

problem #103

Oct 122015

C300

  • 80,000 miles
My daughter took my wife's 2009 Mercedes C300 to school and when she got into the car after stopping for coffee it would not start. You turn the key and nothing happened. Verified that the car was in park and checked all of the systems. Still nothing. Had to call a tow truck and have it taken to our repair shop. Am being told it is the electric steering lock system and will cost almost $1000 to fix. After checking online this seems to be a very common issue with this car. Since this can strand a person it should be added to the recall list. Thank goodness my daughter had only driven a few blocks away and stopped for coffee. It was in a open parking lot, but if it had been in a "not so good area" that could put her in jeopardy. This issue seems to be an all too frequent, and very expensive fix.

- Spring Valley, CA, USA

problem #102

Jun 012015

C300

  • 60,000 miles

A D V E R T I S E M E N T S

Car wouldn't start. Luckily that car was at our house. After research found that the 2009 C300 has problems with the eis (electronic ignition switch). After a 5-6 hours the cars ignition started working, but from reading others experience the ignition could disable forever at any time. Cost to repair is $1500 and only be done at a dealership.

- La Habra, CA, USA

problem #101

Oct 052015

C300

  • 60,000 miles
On the highway driving 40 mph warning on the display came on stating the" ebr, ABS, esp are inoperative" and a warning display stating "power steering malfunction". power steering was fine, but it was a very nerve wrecking drive. Dealership is stating it is the esp module and pump that needs to be replaced, which can only be done at the dealership.

- La Habra, CA, USA

problem #100

Oct 032015

C300

  • 79,000 miles
On 10/3/2015 the vehicle was parked at a gas station for 5 minutes. Upon returning to the car and attemped to switch the ignition on, the car wont start. Contacted Mercedes Benz in englewood and they offered a road assistance ( $80 service charge ). after waiting for over an hour and half the roadside technician arrived and attemped to jumstart the vehicle with no success. He said that with 25 years of experience working for Mercedes that this is a common issue where the vehicle wont recognize the key, locking the steering and cutting off the engine power to start up. He contacted Mercedes for a towing truck to take it to the dealer for diagnostic. This happened on a Saturday and have to wait til Monday for results. Vehicle has 79,000 miles odometer reading. Theres more then 10,000 feedbacks over the internet with the same issue. Fix ranges from $500 to $1500. Mercedes has not recalled this ongoing common issue.

- Jersey City, NJ, USA

problem #99

Oct 042015

C300

  • miles
The car won't start when you turn the key. I have taken it to a Mercedes mechanic and he can't find anything wrong after being looked at for a B1 service. We thought this would fix it. Now it won't start again. When turn the key, everything lights up as if the car is going to start but it won't. it had been starting after turning the key a few times and eventually it would catch. The problem started 2 weeks ago, now it won't start at all.

- Smyrna, GA, USA

problem #98

Aug 312015

C300

  • 110,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Mercedes Benz C300. While attempting to start the vehicle, the engine would not start and the steering wheel became locked. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 110,000.

- Conway, NC, USA

problem #97

Jun 052014

C300

  • miles
The contact owns a 2009 Mercedes Benz C300. The contact stated that the rear tail lights shorted out repeatedly. The dealer stated that they repaired the vehicle according to NHTSA campaign number: 14V177000 (exterior lighting), but the contact did not receive any confirmation of the repair and the failure was recurring. The vehicle was taken to the dealer for further inspection and diagnostic testing. The contact also stated that the interior and exterior lighting continued to illuminate without warning, which drained the power and battery source to the vehicle. The manufacturer was notified of the failures and provided no remedy. The failure mileage was not available.

- Shannon, NC, USA

problem #96

Aug 222015

C300

  • 97,000 miles
Today I had to go to work andtried to put my car on, to my dismay it would not turn on. All of the other electrical functions worked, like my car locking and unlocking, and the radio working but it kept telling me to remove key from ignition and it wouldnt start. I have done alot of reasearch and there seem to be alot of people with this problem. And I hope we could fix it and have it recalled because it is very expensive to fix.

- Manchester, NH, USA

problem #95

Jul 032015

C300

  • 99,000 miles
Stop at grocery store came back car did not start. Its the electric steering does not work it cost $1350 to get fixed its been happening to a lot of people and Mercedes does not want to do anything to help. Thanks!

- Fort Worth, TX, USA

problem #94

May 152014

C300

  • miles
My car would not turn on, eventually found out it was due to an electronic steering lock malfunction. Upon further research, I found it is very common on the C class. Cost over $1K to repair, and Mercedes of usa declined to cover any of the expense even though the issue is common.

- Brea, CA, USA

problem #93

Jun 192015

C300

  • 78,008 miles
They need to have a recall on esi ignition switch failure.. and issue related to this issue

- Miami, FL, USA

problem #92

Jun 072015

C300

  • 65,000 miles
The contact owns a 2009 Mercedes Benz C300. While the vehicle was parked, it failed to start and the steering wheel seized. The vehicle was towed to an independent mechanic who was unable to diagnose or repair the vehicle. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000. The VIN was unavailable.

- Frankiln , GA, USA

problem #91

Jun 012015

C300

  • 50,980 miles
Yesterday my beloved C300 left us stranded at a best buy parking lot late at night. It was really upset when I just get off work, and try to start my car and go home take a rest, but it would not start. I had to leave the car there overnight and was not until next morning that I got it to start. Since then it has been giving us problems so I call the local dealer and they gave me an appointment for next Monday. I have read that this is a very costly and a very well known issue with C300. By this time I am sure mb knows about it, and I did research online seems like that is a common issue and mb should recall for it. Unfortunately, mb don't take care of it, and do not cover it. It is a eis failure issue.. my 2009 C300 has just reached 50,000 klms. We have had it for about 10 months now... we are very concerned and disappointed. My car had to leave in parking lot overnight which is really dangerous, and I can't go to work since I don't have a car to drive. It's a pain for me, that I have to pay over $1000, and this is my first car, my financial can't really handle this unexpected issue since I take care of my so well...

- Fircrest, WA, USA

problem #90

May 012015

C300

  • 89,000 miles
Front lights socket over heat and melting. Manufacture and dealership refuse to replace, however car still in full extended warranty safety issue and can cause fire

- Cypress, TX, USA

problem #89

Apr 172015

C300 6-cyl

  • 44,000 miles
In the morning, I tried to start my 2009 C300 and the car did not start and the steering wheel locked out of the blue. The car had to be towed to a Mercedes dealership at delray beach, fl. The problem diagnosed as a manufacturing defect in the steering/electrical system related to ignition switch. The following repair stated on my repair report: - steering lock complete replacement - additional time to drill out the old lock Mercedes Benz dealership service charged me $1,464 for the defected steering lock/ignition electrical assembly. I searched on internet and a lot of people experienced the same problem (please see the link provided below). I called the Mercedes-Benz usa headquarter at NJ and talk to a district service manager and explain to him that my car has only 44K mileage and the steering lock/ignition electronic malfunction is a manufacturing defected and it is not considered normal wear & tear and a lot of people have the same problem and it is a safety issue. Hence this should be repaired without charge and justify for recalls. Unfortunately it was like talking to the wall and basically Mercedes-Benz does not want to take any responsibility and to do anything about it and hit the customer with an expensive repair cost. I am concern if the steering locks/ignition electrical part malfunctions, what is going to happen during driving and other cases. Thank you. P.S.: please refer to the following just two web sites. There are more to see if you search: www.car-recall.com/Mercedes-Benz/C300/2009

- Delray Beach, FL, USA

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