The contact owns a 2009 Mercedes Benz C300. The contact stated that the rear tail lights shorted out repeatedly. The dealer stated that they repaired the vehicle according to NHTSA campaign number: 14V177000 (exterior lighting), but the contact did not receive any confirmation of the repair and the failure was recurring. The vehicle was taken to the dealer for further inspection and diagnostic testing. The contact also stated that the interior and exterior lighting continued to illuminate without warning, which drained the power and battery source to the vehicle. The manufacturer was notified of the failures and provided no remedy. The failure mileage was not available.

- Shannon, NC, USA