This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Mercedes Benz C250. The contact had initially received a recall notice for NHTSA Campaign Number: 19V010000 (AIRBAGS). The contact took the vehicle to the local dealer and had the recall serviced. The contact stated that while driving at 35 MPH, another vehicle made a left turn and hit his vehicle in the middle of an intersection. The contact stated that the air bags did not deploy upon impact. The authorities were called to the scene and a police report was filed. No medical attention was rendered at the scene of the accident. The vehicle was towed to an independent mechanic where it remained in their possession. The contact sought medical attention later that day at a local hospital where he was treated for a strain to his left neck and left leg. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
While driving my 2015 C250 coupe, I had to brake hard as I was trying to avert stopped heavy traffic. When I slammed on the breaks, the steering wheel, column and entire vehicle locked up. I was unable to turn the wheel entirely. As a result, my vehicle slide into another vehicle from behind. Because both the steering and brakes locking, I was unable to maneuver the vehicle to avoid the stopped traffic. The airbags also did not deploy as they should have.
Takata recall. The contact owns a 2015 Mercedes-Benz C250C. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was taken to Mercedes-Benz of West chester (5897 muhlhauser rd, West chester township, oh 45069) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2015 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that Mercedes-Benz of pompano service center (located at 350 w copans rd a, pompano beach, fl 33064) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
My car received the call message of potential airbag hazard in January, which would lead to death if the airbag popped up. However, I have not been replaced in banz store for four monthsif there is a sudden accident, the airbag will pop up and kill people. I would like to complain about such a service. A delay of one day is very likely to cause an accident
- Auburn, WA, USA
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The contact owns a 2015 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V627000 (air bags). The contact called Mercedes-Benz of annapolis at 888-261-7620 (324 6th St, annapolis, md 21403) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V627000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (Mercedes-Benz manhattan, 770 11th avenue, New York, NY, 10019) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Long Beach, CA, USA