I was experiencing an engine stall when starting my vehicle and a rattling like noise coming from the engine as well in early January 2018. My engine light sensor came on about 2 days later. I took my car to mb long beach and was advised that I needed to have the camshaft adjusted which would cost me approximately $4K+. it was further explained that this issue was due to a crack in the shaft and the oil is not being properly dispersed. After further investigation on my own behalf, this is an engine manufacturer defect and there are several consumer complaints regarding this same issue. After calling mb usa several times, I finally received a call back stating, I could receive a "1-time, 10% off the total cost of the repair. If this was a consumer related vehicle repair negligence then the consumer covering the expense would be the right thing to do, but when this is a defect from the manufacturer and mb is aware of it then this expense should be one that should cover.

- Long Beach, CA, USA

Takata inflators involved on a car accident on 02/27/2017 were this vehicle air bags didn't deployed. This vehicle was a total loss and got paid off by my insurance but I am still hurt.

- National City, CA, USA

Intermittent "inoperable mode" illuminated since mileage 41974. Car decelerated on the highway from 75mph to 10mpl nearly causing an accident. Pulled over, turned off vehicle, was completely shaken up. Waited about 5 minutes, restarted and it was normal. This has happened 13 times in the 6 months of ownership. Dealer was unable to duplicate issue. Vehicle again duplicated the same problem, I made a left turn, attempted to accelerate on a city street and it began showing the "inoperable mode" and check engine light again. A month later, the engine was making a loud noise like rocks in a dryer. Pulled over immediately away from traffic. I contacted the dealer, they said to "drive it in". on the way, the car broke down. Called Mercedes customer care, they sent a tow truck. Car is under warranty until 50K, and is at 49404. While my 2013 C250 is in the shop, they issued me a 2016 C300 with less than 550 miles on it. After driving for only 5 days, it also has the check engine light and says "collision prevention assist plus inoperative". I notified the service advisor and he will not return my messages to have another vehicle issued. This is clearly a manufacture defect that Mercedes is blatantly ignoring. This is stressful and heartbreaking that I have owned the vehicle 6 months, with a mountain of "manufacturer warranty" issues, they are asking me to pay the $2500 if it is deemed "not warrantable". so I am supposed to trust Mercedes to be honest at this point? the only contact I have received since is that they will be charging me $2595 in labor to disassemble my engine so that they have a "concrete answer" as to if my vehicle will be warrantied. It is under warranty and all services have been done as Mercedes advises. For Mercedes to not warranty it would be a direct violation of the manufacturer warranty and further prove their negligence.

- Denver, CO, USA