The contact owns a 2012 Mercedes-Benz C250. The contact stated while the vehicle was parked, the anti-lock theft prevention feature failed to function as intended. The contact stated that the steering wheel was seized, and the vehicle failed to start. The vehicle was towed to the residence. The contact was informed by the tow truck driver that the failure was due to the electronic lockout system. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

- Jamestown, CA, USA