The contact owns a 2001 Mercedes-Benz C240. The contact stated that he was made aware of the NHTSA Campaign Number: 191V18000 (Visibility) after the vehicle was taken through inspection. Additionally, the contact stated that the sliding roof failed to close as designed. As a result, the contact had to remotely open and close the sliding sunroof repeatedly until properly closed. No warning lights were illuminated. The vehicle was taken to the dealer where the vehicle was denied the recall repair however, the contact stated that the vehicle had not been inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage 140,000.

- Conroe, TX, USA

The contact owns a 2001 Mercedes-Benz C240. The contact received notification of NHTSA campaign number: 19V918000 (visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated whenever sunroof is open noise could be heard.

- Hanover, MD, USA