This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 11/25/03, my wife and I were drove our 2000 cl 500 Mercedes to our local post office to mail a letter. My wife was driving and I was in the passenger seat. She put the car in park. Right after putting the car in park we heard a sound that sounded like a tire blowing out. I got out and immediatley noticed smoke coming from the hood. The car behind us beeped his horn and yelled your car is on fire. I quickly pulled my 7 month pregnant wife from the car as we wached our car burn to the ground in less then 20 minutes. When I notified Mercedes to let them know that my car was still under warranty and there is possible dangerous flaw in this vehicle, they told me it was not thier problem and that this kind of thing is not covered. I was floored when I heard this. What can I do?
- Deerfield Beach, FL, USA
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- Deerfield Beach, FL, USA