2007 Mercedes Benz C230. The consumer stated the vehicle should have been included in the sunroof recall. While driving the vehicle at 60mph, the sunroof shattered. The consumer was informed that due to the sunroof exploding, the recall did not apply. The consumer referenced recall 19V-918. The consumer stated at the time of the explosion, the glass panel was partially open. It began to rattle, shake violently, and explode. The vehicle wasin motion when the failure occured.

- Missouri City, TX, USA

The contact owns a 2007 Mercedes-Benz C230. The contact received notification of NHTSA campaign number: 19V918000 (visibility) however, the part to do the recall repair was unavailable. The contact called the Mercedes-Benz of bloomfield hills (36600 woodward ave, bloomfield hills, mi 48304, (248) 644-8400) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pontiac, MI, USA

The contact owns a 2007 Mercedes Benz C-230. While driving 70 mph, the sunroof detached without warning or impact. There were no reported injuries. The vehicle was taken to Mercedes-Benz of St. Louis located at (1048 hampton ave, St. Louis, mo 63139, (314) 647-2400). The vehicle was inspected and the contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the however, no assistance was provided. The failure mileage was unknown.

- Florissant, MO, USA