The SAM system failed and car would not start !It took months to be diagnosed by 3 different mechanics! The message said quite often that the Air bags have been deployed !The dealer could not determine the issue! There have been various recalls on the Takata air bags stating my C230 2005 Kompressor is included in the recall over the last few years and when I put in the vin it says my car is not included! My mechanic said I should take it to the dealer before someone is killed. All I want now is to have these airbags replaced! Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Deerfield Beach , FL, USA

The contact owns a 2005 Mercedes Benz C230. The contact stated that while making a left turn into a shopping center at approximately 10 mph, the vehicle was rear-ended by another vehicle causing the contact's vehicle to crash into the vehicle in front of her. The contact's forehead struck the steering wheel. The contact stated that the air bag failed to deploy. The contact suffered injuries to the head, right breast, and right leg. The front seat passenger suffered an injury to the head, back, and right leg. Medical attention was sought. A police report was filed. The manufacturer was contacted and notified of the failure. The failure mileage was approximately 127,000.

- Miami, FL, USA

Hi my name is [xxx] I own the vehicle describe and provided the VIN nr I went to the Mercedes Benz of portland or situated in 1605 S.w naito pkwy portlland Oregon on the date of 3 October 2019 because this car have a S.R.S recall they make me waiting from 10;16 to 15;41 but they du not want to solve all the recall for free motivated the company they do not allow to change every sensor for free because on the cost too big !!! the car have several issue since that and I am on disability I can change those issue by myself please take note and helping me >thank you very mach [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Seaside, OR, USA

I have been notified about the safety air bag recall however, I have just found oil in my wiring harness. My car is idling very rough and stalling, the check engine light is on, I received 8 codes. I have oil in my camshaft wiring harness, my piston 1 fuel inject, spark plugs, and front of the engine where camshaft adjuster magnets are covered in black sludge oil. Another Mercedes owner told me the same thing happened to his car and was "pigtailed" there has been a recall on this issue for this type of car 2005 C230 kompressor sport the recall number is #200910001. I would like for the Mercedes Benz dealership to resolve this issue, I need a government letter to be approved. May you please assist me with this request?

- Port Jefferson, NY, USA

I was involved in a 1 vehicle accident where the driver, left curtain and left side airbags were deployed. Upon close examination of the failing driver's airbag, I found obvious signs of perforations and burn-through. I was injured on my chin, face and forehead. This airbag was just recently replaced under recall campaign at the end of October this year, part of the takata ordeal.

- Austin, TX, USA

Takata recall. The contact owns a 2005 Mercedes-Benz C230. The contact stated that the air bag warning indicator was randomly flashing, which was a safety concern. In addition, regardless if a passenger was seated in the front passenger seat, the air bag warning indicator kept flashing on and off. The contact later received notification of NHTSA campaign number: 16V081000 (air bags). The dealer (atlanta classic cars, 1705 boggs rd, duluth, ga 30096, (888) 512-1933) stated that the part was unavailable and the vehicle needed to be diagnosed first to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.

- Auburn, GA, USA

Takata recall. The contact owns a 2005 Mercedes-Benz C230. The contact stated that NHTSA campaign number: 16V081000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2018. The dealer (Mercedes-Benz of beverly hills, 9250 beverly blvd, beverly hills, ca 90210) stated that the parts were not available. The manufacturer was also contacted and stated that their system was down and were unable to look up the recall. The contact had not experienced a failure. The VIN was unavailable.

- West Hollywood, CA, USA

Takata recall. I called Mercedes Benz of usa on April 24, 2018 to request information as to when the vehicle identified above would be scheduled to have its affected airbags replaced. Their response indicates that I am in for a very long wait. Their priority of replacement focuses on vehicles in humid environments. The vehicle described above was originally purchased in and spent a significant period of time in boston. MA. I am concerned about possibly being mortally wounded by the current airbag in an otherwise non-fatal accident.

- Aurora, CO, USA

Takata recall. The contact owns a 2005 Mercedes-Benz C230. While driving 50 mph, the vehicle inadvertently shifted into reverse and the vehicle decelerated. In an attempt to correct the failure, the key was removed from the ignition and the vehicle was shifted into park. The vehicle was towed to the contact's residence. The contact called Mercedes-Benz of westwood at 781-688-1000 and was advised to have the vehicle towed to the dealer for diagnostic testing and repairs. The vehicle was not taken to the dealer. The contact also received notification of NHTSA campaign number: 16V81000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The same dealer confirmed that the parts were not available for the recall repair. The manufacturer was not notified. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

- Walpole, MA, USA

Takata recall. The contact owns a 2005 Mercedes-Benz C230. The contact received notification of NHTSA campaign number: 16V081000 (air bags) over a year ago. The dealer (carlton motorcars, 2446 laurens rd, greenville, SC 29607, (864) 213-8000) stated that the parts were unavailable and was unable to verify when they would be supplied from the manufacturer. The contact stated that the air bag indicator recently illuminated. Initially, the dealer indicated that the contact would need to pay $200 to have the vehicle diagnosed before ordering the part to provide the remedy for the recall repair. The contact was concerned about being charged a diagnostic fee after having to wait for more than a year. The failure mileage was unknown. Parts distribution disconnect.

- Anderson, SC, USA

Takata recall. The contact owns a 2005 Mercedes-Benz C230. The contact received notification of NHTSA campaign number: 16V081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (Mercedes-Benz of palm springs, 4095 E palm canyon dr, palm springs, ca 92264, (760) 328-6525) stated that parts were not available and did not know when they would be supplied from the manufacturer. The dealer stated that the parts were on a national backorder. The dealer only stated that the parts may become available within 30 to 90 days. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.

- Pioneertown, CA, USA

Takata recall. The contact owns a 2005 Mercedes-Benz C230. The contact received notification of NHTSA campaign number: 16V081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer was not contacted because the interim recall notice stated that the remedy and parts were unavailable. The manufacturer was contacted and was unable to provide a reasonable time frame to supply the remedy and parts to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rye Brook, NY, USA

Received a recall notice in January 2017 that stated "requires your immediate attention". just received another dated December 2017 that stated "visit www.mbusa.com/recalls" for more info, this page is "not available" on this date(12/27/2017).

- Williamstown, NJ, USA

Takata recall --- recall has not been completed in over a year.....airbag manufacturer filing chapter 11. I hold Mercedes Benz responsible

- Fenton, MO, USA

Takata recall. The contact owns a 2005 Mercedes-Benz C230wz. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 8/28/18

- Loreauville, LA, USA

Takata recall. The contact owns a 2005 Mercedes-Benz C230. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (house of imports, 6862 auto center dr, buena park, ca 90621) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fullerton, CA, USA

Takata recall - no Mercedes dealers have yet to receive any replacement parts for the Mercedes passenger cars.

- Irvine, CA, USA

Takata recall - Mercedes does not have a suitable replacement part and does not know when they will.

- San Francisco, CA, USA

We havent received any recall notice to repair this problem after hearing about the recall on the news.

- Garden City, NY, USA

Takata recall recall mail was posted in Feb-2016. Till now recall is incomplete. Remedy not yet available.

- Bellevue, WA, USA