I am the owner of a C-230 4 door sedan VIN#[xxx]. I have an issue that I was looking into addressing when another major issue just arose that I need help from the manufacturer who I have contacted but not received a response. 1) last week I decided to quote insurance and make a change to allstate. Once they put in the VIN# major issues came. The price was way different then what I was paying with Mercury. To make this short, after talking to my broker at Mercury, it turns out my 4 door has the VIN# of a 2 door coupe. I called beverly hills ltd where I purchased the car new. They did nothing. I have the original temp registration from the day I purchased the car new, and the dealer typed coupe not four door and on the lease agreement. I did not notice this. Here are my issues. The coupe is more expensive on insurance - I have been overpaying since 2/2003. 2nd, am I paying a fair lease rate if the VIN# is for another body style. This car has been nothing but nightmare to deal with since the day I purchased it. It has been serviced 8 times, transmission work, 2 computers, camshaft, new radio, idle issues, brake system failed, and so on. It's a complete lemon. It is going in next week again. I have only 21,000 on the car, and drive my 2nd car more a 79 300sd Mercedes as it is more reliable then this new car. I need somewhere, someone to go to, any information would be greatly appreciated. Thanks so much, [xxx] - phone or email updated 07/18/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Marina Del Rey, CA, USA

While making a left turn to pull into the garage, the vehicle suddenly accelerated at a high speed. The consumer's foot was on the brake pedal when this occurred. The consumer applied excessive force to the brake pedal to stop the vehicle from accelerating, but it failed to do so. The vehicle stopped accelerating when it smashed into the garage wall. The factory representative came out to inspect the vehicle, but indicated that nothing was wrong although there was a 3 feet long brake mark on the garage floor.

- Scottsdale, AZ, USA