If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

Air Bags — Sensor — Occupant Classification

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

Actions

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

Documents (13)

• Recall 573 Report - AMENDMENT 1
• Manufacturer Notices(to Dealers,etc)- RE: Recall Campaign 2018120009 Launch Notification Update Head Unit SW for Passenger Airbag Status MY 18-19 C-Class, GLC-Class (205, 253)
• ISSUED Owner Notification Letter(Part 577)
• Recall Quarterly Report #1, 2019-1
• Manufacturer Notices(to Dealers,etc)- RE: Recall Campaign Initial Notification Update Head Unit SW for Passenger Airbag Status MY 18-19 C-Class, GLC-Class (205, 253)
• Recall 573 Report - AMENDMENT 2
• Defect Notice 573 Report
• Recall Acknowledgement
• Recall 573 Report - AMENDMENT 4
• Recall 573 Report - AMENDMENT 3
• Recall Quarterly Report #3, 2019-3
• Recall Quarterly Report #4, 2019-4
• Recall Quarterly Report #2, 2019-2

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