Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.

Electrical System — 12v/24v/48v Battery

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.

Actions

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.

Documents (11)

• Recall Quarterly Report #1, 2019-4
• Defect Notice 573 Report
• Manufacturer Notices(to Dealers,etc) - RE: Recall Campaign Initial Notification Replace Battery Mounting Bracket MY18-19 C-Class (205 Platform)
• Recall 573 Report - AMENDMENT 1
• Recall Acknowledgement
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc) - Recall Campaign Launch Notification Replace Battery Mounting Bracket MY18-19 C-Class (205 Platform) dated 10/15/19.
• ISSUED Owner Notification Letter(Part 577)
• Recall 573 Report - Amendment 2
• Recall 573 Report - Amendment 3
• ISSUED Interim Owner Notification Letter(Part 577)

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