This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Issue #1 - left front caliper locks up preventing vehicle to move. On multiple occasions the left front brake caliper has locked up after the vehicle had been traveling at several different speeds and coming to either a complete or sudden stop after hard braking. The issue makes it extremely difficult to drive the vehicle which causes the brake pads to overheat and smoke. I've replaced the caliper 3 times and have had the same issue with each new caliper. The underlying cause for the brake lock up has been a malfunction in the ABS and traction control unit and sensors. Temporary remedy has been to remove the 50amp ABS fuse for 24 hours and replace. System works like it is designed to do afterwards. Issue #2 - power assisted steering. The vehicle had shown systems of a vibrating and twitching steering wheel while at idle in park and while in gear while sitting at a stop. After 2 days of the moving steering wheel the vehicle was turned off and then restarted 5 hours later with no more jumping steering wheel but now with no power assisted steering at all. Making it extremely difficult to steer while under no to very low speed. The vehicle continues to have no power assisted steering as there is no consistent resource on what to do for those vehicles that have already been through the recall for this issue.
Steering wheel violently jerks & vibrates while driving and in idle. Steering column / wheel makes a grinding noise when it jerks & vibrates. Accelerator pedal sticks, especially in colder weather, making it hard to control vehicle...ie accelerating to get onto a highway or even coming out of a side street onto a main road. Recall for electric power assist system was "fixed" by Mazda in 2018, but I feel a major problem still exists. This is a dangerous mix for driving safely. I am fearful of driving this vehicle due to the fact that I cannot accelerate properly or hold onto my wheel without it jerking.
- East Rutherford, NJ, USA
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- Kansas City, KS, USA