This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought new Mazda Tribute in 1/17/2006 first time driving in cruise control on freeway suddenly my cruise control not working in the middle of the freeway, luckily chp officer was there with in minute he help me.... my mileage was only 2300 something this is really crazy thing because I have wife and 3 year old daughter in the SUV....I called Mazda they said they can not help because 7:20pm on Saturday..and I have 50,000 mile warranty plus 24X7 days a week road side assistance also, ,,so what happened all the assistance....if police officer not their right time it's going to be national news big chain accident in fremont 680 northbound yesterday....thank Mr. Chp officer...I buy this SUV from almaden Mazda san jose...careful guy's with the dealers...
I bought new Mazda Tribute V#4F2yz02Z3614682 in January 17th 2006, yesterday 04/01/2006 when I driving Tribute with my wife and my daughter 3 years old going North bond from freemont to livermore, I did not try cruise control so far so I turned on cruise control after 2 minutes my Tribute not going forward, I was in 2nd line from left, ,,,keep giving gas to move forward because I am in the middle of the free way...but gas pedal all the way down and my Tribute not moving any way, ,,slowly I maintain pull over left side in emergency area stopped...thank you Mr. Chp office within minute he was there, ,,I was very scared because I have 3 years old baby in the SUV...and my wife.. this is first time happened with me, ,,so I don't no what to do...it's going to be big chain accident but everybody controlled safely... then I called 1800 Mazda roadside assistance because I have 50,000 thousand miles warranty and 24 hours 7 days a week roadside assistance..they said they can not help because Saturday and time was 7:20pm...... so how can I go and how I get help...what every they(Mazda) promised me at the time buying it's not true and cheating with the consumer....the chp officer help me to call tow truck and I went to fremont Mazda dealer but nobody was there... this is not fair with the play with the consumer we paid the money for service...and middle of the freeway with wife and 3 years daughter how I am going to handle..they said I am getting any time any thing wrong on the roadside they give us loaner car...I ask how I am going to home the Mazda people said take the taxi..I am really upset about Mazda customer service and they promise me one thing they did one thing....and my mileage not more than 2300 miles...so what happened the warranty they say 24 hours 7 days a week, road side assistance.... please I need help and justify...
Mazda Tribute cruise control failure engine problems my name nageswar karri I have a Mazda Tribute, 2006 model. After 2500 miles, first time I tried cruise control for 2 minute then my car can not go forward on the free way in the middle of the freeway I try to pull over but I couldn't slowly I pull over left line. I have 3 years baby in my Tribute I was scared. I called Mazda 1800 number the answer is they can not do anything because Saturday, and I have full coverage 50,000 miles bumper to bumper and new SUV. Thank for chp officer stopped and he help me to call tow truck to nearest Mazda dealer. I don't understand what is the customer service for Mazda..they said 24 hours 7 days a week road side assistance?..where is the assistance that time 7:00pm...I really get mad because I have 3 years daughter in my SUV... it is crazy....
- Santa Clara, CA, USA
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- Santa Calara, CA, USA