This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while traveling in hot weather, the check engine light illuminated and the vehicle stopped. The vehicle restarted after the transmission was shifted into park, and the ignition was turned off, then turned on. The dealership was unable to determine the problem. The fuel pump and crank shaft position sensor was replaced. Updated 10/30/06.
1). three recalls on my vehicle: 1st - power train control module re-calibration recall 1904D. 2nd - B4000 dpfe sensor warranty extension program special service program (ssp) 59. 3rd - accelerator cable recall 2704L. Completed all recalls; last on 3/2/05. 2). 2/2005 I started experiencing intermittent problems with my vehicle: - the car stops running usually when slowing down for a stop sign or red light. The car has stopped in the middle of traffic, in the height of rush hour. The car stopped exiting a post office backing up traffic causing motorist to seek another exit. Have had various other stops but have been lucky not to cause any accidents. - the car will not start; usually upon short trips. After waiting 3 - 5 minutes have been able to start the vehicle. Have encountered this numerous times. I limit driving at night due to the unpredictability and lack of confidence in my vehicle. 3) I have had my car service at oakland Mazda (510)893-7282 (3/2/05-recall, 4/9/05, 4/19/05, 5/11/05, & 6/20/05) and have discussed the problem with the serv advisor, ken miller & service manager. The dealership informed me they thoroughly checked-out my car each time they serviced it. They have repeated the recall which mostly describes my symptoms (re-calibration recall 1904D) at least twice. They also contacted the Mazda headquarters service center for documentation on how to check out my vehicle. I also contacted the Mazda customer assistance center at (800)222-5500 in may of 2005, they told me that if necessary they could dispatch a service technician to fly in and repair my vehicle; they also sent a report to the oakland district mgr. I contacted the Mazda cust assist center again on 7/14/05, they told me that they would not be able to help me further with my car problem. 7/15- I contacted the dealership in fremont (where I bought the car) explained my problems and asked if they would consider taking a look at my car but the serv mgr never called me back.
- San Leandro, CA, USA
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- Matteson, IL, USA