This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For the past five years, I have repeatedly requested a copy of the revised owner's manual for my vehicle from Mazda and from three Mazda dealerships. Starting in January, 2012, Mazda claimed to no longer have any copies available and refused to provided me with so much as even a pdf copy. The change in the manual wording pertained to child seat belt restraints. Here is the pertinent recall information: Mazda recall #: 99011, NHTSA recall #: 00V323000. Recall date: 12/15/00. Recall description: Owners manual correction. Repair description: Dealers will provide revised owner manuals, free of charge. Recall repair status: Incomplete. NHTSA recall number: 00V323000. Recall date: October 13, 2000. Manufacturer recall number: 99011. Summary: Tribute owner's manual. The owner's manuals do not indicate which seating positions are equipped with child restraint anchorages. Also, the manuals do not explain the markings in the vehicle that locate the lower anchorages. Safety risk: In the event of a crash, the child seat may not be properly attached, increasing the risk of injury to the child. Remedy: Dealers will provide revised owner manuals, free of charge. Thank you for your assistance in this matter.
The vehicle that I own has corrosion around the lift gate's rear window hinges and has completely fell off. This is very dangerous as I fear the window will completely fall off. I'm not sure if its ok for the rear lift-gate window hinge to be falling off like that.
2001 Mazda Tribute. Consumer states the doors will not open from the inside. The vehicle was taken to the dealer, but they did not try to do anything, they would not even look at vehicle. The doors were on child safety locks, and consumer thought that may have been the reason for doors locking. However, when she took the safety locks off it did not help. Consumer received a recall, and called the manufacturer. She was advised to take the vehicle to dennison Mazda. There was no information on the recall at this time. She took the vehicle to dealer, and was told they had to order the parts and she was to come back that following Tuesday. When she returned to dealer, she was told warranty expired and they would not do the work. The recall was on a sensor.
Unable to open doors from inside of vehicle. After 90000 miles driver and passenger doors became inopperable within 2 days of each other. Driver's side could not be opened from inside or outside while passenger side door could be opened by rolling down the window and lifting up on outside handle. Shop determined that handle(chromed plastic) inside door mechanism(Mazda part#EC01-58-330N)cracked. The handle has a 1/16th" raised catch that cracked off on both handles. The second incident happened just 10months later @109K once again both handles were involved but this time they were 1 week apart. The parts cost (as of 8/24/04) $52.29 + labor each. I have old parts. No children used these doors only 2 adults. This is a serious situation due to the inability to open the doors from the inside in the event of an emergency or the need to exit the vehicle quickly. You must first roll down the window & reach outside or if the vehicle is off you must restart to open electric windows if you have power at all, if not you are stuck inside and unable to exit.
1.the first problem I had with my Tribute was all the power steering fluid had leaked out, so they replaced the rack and pinion. 2.the second, when going for my first brake job I'm informed that the front rotors are too thin and under specs. And need to be replaced (a $700 job) so, I went to Mazda and they said the brake pads are too hard for the rotors are are unusually wearing so, they replaced my rotors. 3.the third, a week later I'm strained, because the starter stuck and burned itself out, they towed the car and replaced the starter. 4.the fourth, they told me that the master cylinder had leakage so, I had to have them fix that. 5.the fifth, now I am currently dealing with a sputtering or cluncking noise that occurs upon slow acceleration of 40 mph with pedal vibration and also occurs sometimes at 60 mph now. They haven't been able to figure out and fix this problem yet. But, thought they fixed the problem because they found a bushing near the engine compartment that was completely cracked so, they replaced that. Until next time.....
- Lakewood, CA, USA
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My Mazda Tribute stalls at high speeds. Most recently, going downhill at 45 mph. Engine died, battery lights and oil lights turned on... no warning at all. I lost power to the steering wheel and brakes. Very dangerous because it happened so suddenly, and there was no safe place to get off the road. This is the third incident with this car, the second stalling. My car only has 21,000 miles.
While going downhill at appximately 40 mph, engine stalled. Lost power brakes and steering. Able to stop car safely (barely). Taking vehicle to dealer. Had initally made an appointment since my engine check light came on 4 days before this stalling incident. I asked the dealer if I should still drive my Tribute with the engine check light on, they said it was safe and not to worry. Don't know if the two problems are related or not.
The engine light came on and the engine stalled, losing control of the steering and the brakes. I had to coast to a stop in the center turning lane. After the vehicle came to a stop, I put the vehicle in park and restarted the car without any problems. If there had not been a turning lane, I would have crashed into the car in front of me. If I had been passing a car at the time, I could have been hit by oncoming traffic. This is the first time this has happened to me, but from researching this problem, it is apparent this is happening to many people. I took the Tribute to the dealer and they said this problem was not occuring with my vehicle, but with the 2.0 liter engine Tributes. He implied that I might have hit the keys in some way and turn the engine off. I got no satisfaction from the service department, so I had no option but to voice my concern about this safety issue.
I had the same exact problem with my vehicle for two occurrences. Each time I was coming down a hill and then all of my dash lights came on (check engine, oil, etc.). I was unable to steer or give it gas easily. Each time I was not in a safe location, so I turned off the engine and the car restarted fine. I have had the car at the dealer I purchased it from since it occurred the 2nd time which was over a month and a half ago. They have told me numerous times that it is not doing it for them. The service manager caused me two weeks ago and told me the Mazda manufacturer was in their office and he was aware of two similar problems in two other Mazda Tributes. I just wanted your office to be aware of this. I am very concerned because I was unable to get off the road on the 2nd occurrence and it was very scary. I just hope it can be fixed so I do not hurt myself or anyone else due to this problem. Thank you for your help!!
Vehicle going uphill, engine stopped, brakes were used to stop vehicle from rolling downhill, engine light, battery light and oil light came on. No components working inside of the car except the windows. Car remained stationary for 20 minutes waiting on help and then started after several tries. Slight shimmy while driving to the dealer, along with tachometer jumping about on at a steady speed.
Vehicle going uphill, engine stopped, brakes were used to stop vehicle from rolling downhill, engine light, battery light and oil light came on. No components working inside of the car except the windows. Car remained stationary for 20 minutes waiting on help and then started after several tries. Slight shimmy while driving to the dealer, along with tachometer jumping about on at a steady speed.
Engine check light came on, and consumer smelled fuel inside vehicle. Dealer informed her that fuel tank was leaking. But that fuel tanks were on back order. Could not give her a time frame, but assured her vehicle was safe to drive.
A D V E R T I S E M E N T S
- Warrenton, NC, USA