This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle will stall when coming to a complete stop while traveling at 5 mph. Contacted dealer, and the dealer was not willing to do anything. Consumer stated the dealer is unable to find the cause, vehicle stalls in the same spot virtually each time.
Car stalled with no warning, leaving driver with no brakes or steering. Two times was while slowing down, once while accelerating. Dealership has notified Mazda, but insists I continue to drive the car until problem is found.
While driving at any speed vehicle could just shut down. Consumer loses all power, like power steering and ABS, and few other items in vehicle. Dealer diagnosed for electrical problem, but could not duplicate customer concern.
Travelling on major highway at the height of rush hour traffice when vehicle lost all power. Could not restart for 10-15 minutes. Dealer could not find the problem, so they called in a "special" technician from Mazda who claimed the problem was with the PCM or "computer" of the vehicle, this part was replaced. The vehicle stalled again 4 days later. Funny how there are so many complaints about the exact same problem yet Mazda claims to know nothing about the problem! does someone have to die before they will admit that this problem with the Tributes is dangerous and potentially deadly?
Vehicle stalls at slow speeds, usually below 40 mph. Dealer replaced egr sensor. Consumer stated that replacing the egr sensor did not correct the problem.
- Morgan City, LA, USA
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I am reporting what I believe to be a new serious safety concern with 2001 Mazda Tributes. The engine stalled while driving downhill, causing sudden loss of power brakes/steering, and I barely avoided a serious accident as I approached the bottom of the hill. I learned from dealer that I am the 5th customer at their dealership alone to report this problem (downhill stall) and that Mazda has no fix yet because the problem is intermittent and Mazda has been unable to duplicate. I believe the dealership is doing everything within their power. I am requesting that the government get involved and force Mazda headquarters to step up their investigation and issue a warning to consumers before people die.
Vehicle has stalled twice unexpectedly while traveling at 35 and 60 mph. Dealership has not examined the vehicle to determine a cause for this problem. Please provide any additional information / attachments.
While driving on surface streets & going slightly downhill, the vehicle stall & stopped. All the dash lights came on. Car would not accelarate or brake/stop (going downhill). Had to use the emergency brake to stop vehicle. Contacted the irvine Mazda service dept. & they did diagnostic test on vehicle per Mazda tech line. They could not find cause of this but informed that this problem has been reported by other Tribute owners. Concern was placed to both Mazda service dept & they did not care that this problem could cause a major accident if it happened on a highway - they did not care. Contacted Mazda customer service & they never returned my call. The vehicle accelarates w/ a stall feeling also.
The car has stalled 5 times during operation since we purchased it, last time on October 11, 2001. It has stalled on the road and in the middle of intersections. The instrument lights come on, power steering and braking disappears, and we have to turn the key and engage the starter. It does start right back up again. It is at the dealership for the 2nd time, but they cannot find anything wrong with it. Mazda has a case open and we have reported conditions surrounding the incidents twice (temperature, amount of fuel, road conditions, etc.).
Total system failure engine died and all systems shut down. Loss of power steering and brakes on onramp. Loss of control was very scary on the ramp. Luckily not on the interstate at the time. *additional information: Consumer states the vehicle stalled again during normal operation on November 2, 2001 while traveling approximately 35 to 40 mph. (entered 11-Dec-2001)
Our engine just shuts off when you least expect it as you are driving down the road. This results in a loss of brakes and steering. The only way to regain control is to put it in neutral and try to get it started again. Per your customer complaint database and other web sites I have researched, there are a lot of Tributes and escapes doing this. This is a serious safety problem! how many times does this have to be reported before something is done" Mazda continues to make excuses for months now, telling owners, like myself, that they can't duplicate the problem and they can't fix it. They often refuse to give customers copies of repair paperwork when they pick up their vehicle. Does someone have to get killed before this is resolved" my husband almost crashed last week going downhill when this happened the last time. Do something to help Tribute and escape owners!
While traveling on a down grade at 35 to 40 mph engine will stall intermittently. Dealership has examined vehicle prior to last incident, and replaced eec relay which failed to correct the problem.
While driving at 55 mph, vehicle will suddenly die, it happens right in middle of traffic or on highway, in one situation there was only 2 ways to go, and that was into a ditch or be hit by oncoming traffic, luckily another driver saw consumer coming and cleared the way. Consumer stated vehicle can not be restartd.
Vehicle will just die at 55 mph. This is very dangerous because steering/electrical system and brakes go out. Consumer states that the vehicle can not be restarted after it stalls.
When coasting down hill at 30-40 mph and slightly appling brakes, engine dies, and the vehicle becomes inoperable. This problem has occurred 10 times, and the vehicle has been in the dealer's shop twice with the problem. The first time, the dealer had not heard of, nor could fix the problem. Several months later, the dealer had heard of the problem, but still had no fix. Mazda was contacted, knew of the problem, but had not released the fix. I contacted Mazda, and was told that both Mazda and Ford engineers were working on the solution, and the dealers would be notified of the fix when available. If the solution is not resolved, I will persue a buy back under the lemon law. This vehicle is driven by our sixteen year old son who carries his younger sister also to school. We are greatly concerned for their safety.
The engine stalled while the truck was being driven on a flat, dry road at about 40 mph. When that happened, the power steering and the power brakes stopped working, so the truck was very hard to steer and to stop. The driver pulled over and then was able to start the engine again. This has only happened once to us but this is still very serious. We think this should be considered a safety hazard for this truck.
A D V E R T I S E M E N T S
- Norwood, MA, USA