This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my Tribute new in Oct, 2001. Since that time it has stalled out 6 times. This has occurred when traveling between 35 and 45 mph while slowing down going down hill or around the corner. The truck has been taken to the shop 2 times for this problem. The dealer states they are unable to duplicate the problem. Luckily this has not occured in a high traffic situation as the truck would be uncontrollable due to the power steering and brakes not functioning. I believe this is a safety issue that needs to be investigated.
Travelling on major highway at the height of rush hour traffice when vehicle lost all power. Could not restart for 10-15 minutes. Dealer could not find the problem, so they called in a "special" technician from Mazda who claimed the problem was with the PCM or "computer" of the vehicle, this part was replaced. The vehicle stalled again 4 days later. Funny how there are so many complaints about the exact same problem yet Mazda claims to know nothing about the problem! does someone have to die before they will admit that this problem with the Tributes is dangerous and potentially deadly?
Vehicle stopped & could not accelerate. Dash panel lights all came on. I was going slightly downhill & also car would not brake, so had to pull the emergency brake when I managed to pull to the right/side in order to stop vehicle.
I purchased the car on 8/12/01 from brown's Mazda in alexandria, va. The car currently has 3000 miles on it and has stalled twice while driving. The car stalls on a decline between 30-40 mph. When the car stalls, the stereo is still on, but the engine goes out and the power steering and power brakes go out, which makes the car hard to drive. To fix this, you have to put the car in neutral and restart the engine (all while you are moving). I contacted the dealer and they are aware of the problem, they have said that the majority of Tribute's and Ford escape's have this problem and they do not have a fix for the car. Originally, they did not even want me to bring the car in because they said there's nothing they can do until Mazda comes up with a "fix". I called the Mazda usa hotline and they called the dealership and informed them they have to look at the car. The car is now at the dealership (to be picked up today), but when dropping the car off, they informed me again that there is nothing they can do for me and I shouldn't have brought the car in. The dealership would also not comment on if they thought this was a "safety" issue and said that they are waiting to hear back from their "representative". I have had the car for less than two months, does this qualify as a lemon since it is unsafe to drive? am I entitled to my money back (I know the dealer will not give me my money back because they say it is a Mazda issue)?
While driving vehicle stalls and I lose power/steering. After safely getting my car to the side of the road I am able to restart the car. The dealer has seen my car twice now and finds nothing wrong with it, and expects me to drive the defective vehicle. This stalling has happened twice now.
- Baltimore, MD, USA
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Vehicle stalled without warning when accelerating from a stop sign. The next failure occured when traveling at 40 mph accelerating on an entrance ramp. Third failure occurred when decelerating to a stop sign. All dash lights come on and steering goes out, however, the vehicle will immediately start after placed in neutral. This vehicle has been to the dealer one time but the service department was unable to duplicate problem. Dealer has been notified of the current failure but can offer no solutions. Dealer has advised will contact their service rep.
The Tribute loss all power coming down a mountain pass, I stopped it on side of road turned off, checked oil, it was ok, so I started it up and drove to the Mazda dealer. They put it in for service, when I picked it up they said there was nothing wrong with it. There was no paperwork. This happened coming down a mountain pass which is has several sharp turns. I travel this pass often and feel this is a safty issue that should be addressed. I could have been on a turn when this happened. Thank you for your time. Judy & bill whitney.
Driving at approx 40-45 mph and entire SUV shutdown mechanically and eletrically. Coasted to stop could not re-start again, until 10-15 minutes later. This is the second occurrence and the same symptom/S.
Vehicle dies while driving. This occurred 3 times; Mazda agreed to repurchase vehicle after 4th inspection, and they cannot locate the problem. Therefore, they can't fix it. This is a serious safety hazard. My neighbor told me this week that this exact same stalling problem has happened to her two times. I feel this is more than a coincidence and that there is a severe stalling problem and a recall has yet to be done by Mazda.
While driving steering locked up with little prior warning. Consumer pulled over and waited which allowed steering to comeback. On April 26, 2001 began having problems starting up. Dealer has had vehicle for about a week, and has not been able to provide remedy.
Vehicle stalled out and died without warning, causing loss of steering and brakes. Dealer has inspected vehicle, and was not able to duplicate or correct the problem.
While driving at about 50 mph and coming to a fork in the road, as soon as consumer merged to right steering wheel got very stiff. Then, whole dash lit up. Consumer put on brakes/ put in park, and went to a Mazda dealer. Dealer could not find anything. At another day while driving at 60 mph consumer was bearing over, steering wheel got tight again, and vehicle cut off.
A D V E R T I S E M E N T S
- Lecanto, FL, USA