This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased a new 2002 Mazda Protege on 2/20/02 from ramsey Mazda, ramsey, NJ. Other than regular oil changes, only service to vehicle done by Mazda dealer on 5/8/02 when car stalled and dealer installed new computer. On 8/24/03, while driving car stalled and I saw smoke coming from under the hood. Opened hood and saw engine compartment engulfed in flames. Fire department called and put out fire but not before extensive damage done to front of car. Insurance company has deemed car totalled. Mazda claims they have no investigative team to determine cause of fire and that my insurance company should hire an independent investigator. Insurance company refuses to hire investigator.
- Teaneck, NJ, USA
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- Teaneck, NJ, USA