This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The soft top (convertible top) latch can snap open at highway speeds and can tear off the top. For the affected vehicle the driver can be significantly distracted and can be hit by the flapping top. Other vehicles behind the impacted car can be hit by flying debris as the top tears off. Mazda has known about the problem and issued a techincal safety bulletin, but they never made owners aware of the potential latch failure. They will only replace the latches when the vehicle is under warranty. Many of impacted vehicles have latch failures after the warranty is expired and the repair can run up to $500.
- Venice, FL, USA
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- Venice, FL, USA