This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2005 Mazda MPV. The contact received notification of NHTSA Campaign Number: 18V404000 (Air Bags) however, the nearest dealer location was nearly 5 hours away. The manufacturer was notified of the issue and attempted to send a mechanic from the dealer to the residence for the recall repair however, the dealer declined. The contact was then referred to a Subaru dealer for assistance; however, the manufacturer failed to send the part to the dealer. The contact had gone back and forth with the manufacturer and other dealers but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Mazda MPV. The contact received notification of NHTSA campaign number: 16V354000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with bommarito Mazda service (4198 I-70 North outer rd, St peters, mo 63376) who stated that they had not yet received the repair parts. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Mazda MPV. The contact stated that there was a random failure and various warning indicators flashed, including the service engine and air bag warning indicators. In addition, the interior lighting failed to function. The contact received notification of NHTSA campaign number: 16V354000 (air bags) several months ago and was unable to schedule a repair with a dealer within a reasonable time frame. The contact was uncertain of when the vehicle would be repaired. The failure mileage was not available. Parts distribution disconnect.
In August of 2016 received a notice from Mazda stating Mazda decided that a defect which relates to motor vehicle safety exists in Mazda 2005 MPV. The recall notice continues to state do not drive the vehicle because high levels of humidity can cause the passenger frontal air bag to rupture and could result in metal fragments striking the driver or other vehicle occupants resulting in serious injury or death. On 10-31-16, I called oak tree Mazda, san jose to schedule the appointment. I provided them with my VIN number and was told by the parts department they did not have the part in stock and would need to order it. The said as soon as the part came in they would call me to schedule the repair. Never received a call back within 1 month. Called again and was in essence told the same information tat they would call me back with information. Provided them with my correct phone number and as of this date, 2-9-17 have not received a call back to schedule my appointment. Please assist me in getting this issue fixed so we can drive our vehicle. I am not sure if this involves the "takata recall" as our paperwork just indicates, front air bag inflator.
Takata recall has affected my vehicle and after 7 months the company nor the local dealership has done anything to address the defective part. We have been notified to not allow anyone to ride in the passenger side of the vehicle and this is terribly obstructive to our transportation needs. I believe far too much time has elapsed and still the company nor the local dealership has addressed this very serious issue.
- Vienna, WV, USA
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Takata recall. The contact owns a 2005 Mazda MPV. The contact received notification of NHTSA campaign number: 16V354000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My vehicle is under national recall highway safety recall, due to manufacturing issues. I need to trade my vehicle in and I'm being over charged for vehicles that are not worry to be on the highway. I feel I should get an manufacture discount on an used/new vehicle because I should not have to pay for manufactured mistakes and I should not be over charged for vehicles that are not worthy of the price tag on them. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2005 Mazda MPV. The contact received notification of NHTSA campaign number: 16V354000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My vehicle is listed in the Oct 22, 2014 NHTSA press release as being included in the takata airbag recall. I contacted Mazda customer experience (800) 222-5500 on Oct 23 but, after a few days, I was told that my vehicle is not on their database and that I should contact the dealer in guam, triple J motors (671) 648-2277, where I originally purchased my vehicle. The dealer responded to me via email on Oct 29, stating that according to Mazda, the airbag recall "is only extended to vehicles purchased in Hawaii, puerto rico and the virgin islands". I'm not sure if Mazda is correct in excluding guam because according to the NHTSA press release it "appears to be a problem related to extended exposure to consistently high humidity and temperatures" and the regional recall included guam in the list of areas. Please verify this and let me know. I am currently not driving the vehicle in fear of the safety of my family. Thank you for your attention.
A D V E R T I S E M E N T S
- Montrose, CO, USA