This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For over 6 months, my 2003 Mazda MPV's driver's side back seat passenger door has been opening spontaneously and has not been closing correctly. It has been brought back to be repaired twice, and the same problem persists. The dealership has replaced the locking mechanism, but that has not corrected it. With children in the backseat, this posses a great danger as it happens nearly every time that door is opened.
Consumer's vehicle wasi nvolved in a collision, and the dealer repaired the door, but damaged the side body molding. Service manager refused to repair what was damaged, and asked consumer not to return. Also, vehicle was in for a tire rotation. Consumer wanted to know how they gained access to the interior of the vehicle without having the keys. Consumer was very angry because it was a former employee who did this. The service manager denied the incident, and asked consumer again not to return to this dealership.
Mazda MPV 2003 purchased in Feb 03. Since then, have had several problems with passenger power sliding door not operating properly. It has been to the dealership 4 times for repair. Each time, dealer claims it's "fixed." Symptoms include: Door will not shut properly, will not open at all or does not close flush with van. Initiated steps to claim va lemon law on Nov 21, 2003.
- Woodbridge, VA, USA
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- W Bloomfield, MI, USA