This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 MPV catalytic converter needed to be replaced. The consumer stated while she was waiting for the parts for the catalytic converter to arrive at the dealer, she and her husband experienced sudden acceleration. The vehicle idled high and for several minutes the consumer was unable to slow the vehicle down, but it continued to idle over 4000 RPM. After many attempts to get the vehicle to slow down, the consumer was able to pull the vehicle over to the side of the road and shut it off. The dealer was unable to recreate or diagnose the problem. The dealer decided to lower the idle. The problem did recur for a second time.
Carbon monoxide entering the passenger compartment. Horrific odors. Dealer states do not drive vehicle on short trips and refuses correction of identified issue.
While driving at any speed, the check engine light would come on and a strong sulfur odor would entered the vehicle. A mechanic diagnosed the problem as a bad catalytic converter.
Consumer states there is a sulfur smell in the cab of vehicle. Mechanic states that the way the catalytic converter is burning the gas is causing the smell. Mechanic is aware of problem.
- Burke, VA, USA
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- Costa Mesa, CA, USA