This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Liftgate mechanism failure. My wife took the kids to the pool. Upon exiting the vehicle and opening the lfitgate, which began to lift upward, a "pop" was heard and the lift gate came crashing back downward. Luckily no one was standing under the liftgate at the time. The ball stud attached to the door and piston had snapped, causing the piston to fall from the door. The weight of the door then came crashing down. Inspection of the stud showed a total failure of the stud, which snapped in half.
- Boonton, NJ, USA
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- Boonton, NJ, USA