This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ball stud that holds the right rear liftgate cylinder snapped and the liftgate crashed down because the cylinder became disengaged. Luckily, no children were under the liftgate. The same thing happened to the ball stud that holds the left rear liftgate cylinder about 5 years ago. We were lucky there were no children under the liftgate at that time also. This is a serious safety problem and Mazda would not acknowledge it as such. Mazda also would not acknowledge that we had the left side repaired about 5 years ago, thus indicating a pattern of failure.
- Pittsburgh, PA, USA
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- Pittsburgh, PA, USA